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January 2024 by Saeed Ghaffari
I’ve visited Kipling Auto Centre a few times and I’ve found them to be really helpful and honest. They offer the best service at a reasonable price. I highly recommend them.
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November 2023 by Frank Yip
Fixed the problems of my car with no nonsence. Reasonable cost. Highly recommanded to anyone who needs auto services.
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November 2023 by RD P
I had my 2017 Mazda CX-5 serviced here twice already: and both were positive experiences. Carlos is quite the man! In my personal opinion, he does what he does bec he wants to see all those smiles from his customers. Business is business; and just like anyone, he also needs to make money. He was very transparent with me and set expectations on the onset.There will always be those one-off folks that'll throw in 1-star ratings bec their expectations weren't met. And if you find another shop that'll give you a cheaper quote, by all means, you have the option to choose that. But it doesn't mean that you need to berate and talk s**t just because.I'll definitely come back to this shop the next time I need my car serviced (as long as I'm in the area). Carlos treats his customers right and is very appreciative of whoever enters his shop.Would definitely recommend ?? . Thank you Carlos and team!!P.S. please phone them to set an appointment
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October 2023 by Jacob Weber
Recently had a vehicle brought in for a safety inspection. They were very quick and efficient with getting the inspection complete as well as being flexible about when I could bring my vehicle in. All of the staff were very friendly and helpful and were great at communicating all the information for the inspection. Can't recommend them enough!
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September 2023 by Tamara Rahal
I had yet another amazing experience with kiplig auto! I drive an older Camry hybrid and my hybrid battery recently died after having only gotten it replaced two years ago with a refurbished battery. Carlos understood how frustrating this situation was because it is an expensive part and I recently had it replaced. He waived the initial diagnostic fee, oversaw the installation of the battery, and managed to get a much better deal for the battery and warranty! They treat you like family at Kipling auto and will always have your best interest at heart. And the girl at the front desk is so kind too!!
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September 2023 by Liz P
I've done the leg work so you don't have to. Come here - talk to Carlos - don't have regrets.Thorncrest Ford wanted ~$5,000 for breaks, shocks, new bolts etc. etc. For a dealer maintained, 5 year old car - it seemed excessive. After I said "no-thank-you" the lady started saying that she could work on the price with the parts guy...this kind of behaviour feels incredibly dishonest to me.I took the car to Kipling Auto Center, because I live close, and when I had a small issue, the owner, Carlos, was incredibly pleasant, straight-forward and gave me the best advice he could, for free.My boyfriend wanted to get his mechanic, in Oshawa, to take a look. Turns out it was maybe ~$100 cheaper. I quickly took my car back to Kipling Auto. Trust, integrity, and building a local relationship was important to me.They dealt with my car and made it safe again. For two weeks, while I was driving, a noise was coming from the back end when I went over speed bumps etc.I needed to go to London Ont. - they took my car in and replaced the shock (under warranty) and ran diagnostics. The noise was still there. After two hours of troubleshooting they returned my car, assuring me it was 100% safe but they couldn't determine what was causing the noise. No charge and I was instructed to drop the car off when I got back for more diagnostics.I took the car in and left it with them - they were able to narrow down the issue to a caliper spring, ordered the part, replaced it and I had my car, noise free, the next morning.I didn't interact with the mechanic himself, but Carlos and Liza (front desk) were awesome to deal with. The EcoSport just found its long-term mechanic shop.TLDR: honest, pleasant shop where I didn't feel like I was being taken advantage of and I trust the quality of the work.Thank you :)
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September 2023 by Maria Magallanes
Few days ago I went to this place for the first time. I have to tell you, the girl in the front desk is the sweetest receptionist I have ever meet, Carlos ( the owner) was very friendly and made me feel at peace, and the staff did a good job on my car!! Price ???
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August 2023 by Andrew Schroen
Was in a crunch - needed same day Car Safety Certification for a sale. Owner personally delt with me and was up front and honest. Noticed an issue immediately and called me in. Informed me of the issue needing fixing and provided recommendations... and waived the inspection charges in light of the repairs that will be needed. No upselling and had no problem if I went to another mechanic. What a kind owner! Honest mechanics are hard to come by... you can trust in Kipling Auto Centre.
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August 2023 by Aiden Dubecki
So, I went in to get a safety done. Since I had moved back to Etobicoke I remembered going here for my wife's safety years ago and they seemed pretty good.We had bought a 2005 volvo from Arizona, needless to say there's was very little rust.It seemed simple, the safety was ~$100 in and out right? The emergency brake did not work, so I figured I would be paying a bit to get that repaired.After a week or so with my car at the shop, they told me I needed new brakes (they were changed six months before and basically new) I declined that repairThey said I needed new tie rods, sure, go ahead and replace them I guess if it gets me the safety.They told me the brake booster was bad and that just for parts it would be $1000 not including labour, I found the part on my own for $250. I ordered it, and once I got it to them they told me it wasn't actually the problem, a solenoid before the booster was.Great, I just wasted a week and $250 to pay them to buy and install the actual problem which ended up costs ng more than the sunk cost.They said my e brake didn't work which is true and charged me for the service.At the end of it all, I paid $1900 for the work they performed over two weeks.They charged me to service the e brake. When I got the car, the e brake did not work at all. When I asked Carlos (the owner) about this he said yeah, we serviced it but you might need a new cable.They gave me a safety without a working e brake.They gave me a safety with brakes they said need to be changed.They never gave me quotes for anything and then just told me it costs this much.Now I was happy to just let this go as I got a safety, but I made a mistake bringing another car of mine to them.I needed a ball joint replaced, not a big job, but pretty crucial.I brought my own part to try and save on the cost. I know it fits because the other wheel has that exact same part installed.They took a day And installed it incorrectly where you can see a major gap between the mounting plate and the steering knuckle.I brought it back saying that it was installed incorrectly. It's easy to see since on the other wheel, there is no gap.They told me it was installed correctly and is safe, if I want it installed correctly they will have to buy a ball joint.Oh, and also, they did An oil change on my car that I did not ask for (because I changed it 1000km before) without asking me. They also overfilled the crankcase.So, no, I do not recommend Kipling auto. They have amazing customer service through Carlos, but it seems the actual mechanic there doesn't have a clue what he's doing.I will be following up and writing a complaint to the MTO about this shop for their less than moral business practices.But hey, great place to get a hot safety.
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August 2023 by Hawk Russell
Thank Kipling auto center for a great job, my car runs like new and I saved $$$ a lot of money they show me all the parts they change well explained I'm very happy with their service.
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May 2023 by RoSo
I brought my car today for the safety certification. Even wighout appointment they did on the same day. Wonderful! Thank you!!
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May 2023 by Jessica Brigham
Amazing service!! Owner is very clear and honest about what you actually need done, never trying to oversell the client on anything. Also did an absolutely amazing detailing job. I thought my seat covers would need to replaced due to severe grease stains, but he somehow brought them back to life and they look good as new! Definitely recommend for any and all services!! :)Services: Oil change
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April 2023 by Tenzin Pema
The owner is very friendly and helpful. This is my second time going there. I had very good experience both the times. Definitely recommend it..Service: Auto engine diagnostic
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January 2023 by Stephanie Nash
I highly recommend Carlos. I’ve been going here for a year and Carlos always makes me feel safe. My car is always taken care of. And they don’t take too long to fix my car. Don’t hesitate to go here, they will fix up your car at reasonable prices too.
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December 2022 by Abdullah Azam
Carlos is an amazing guy, so helpful. Fixed my engine cover pretty fast, charged less than what he first told me it would cost. Definitely coming back for literally anything car related!
