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January 2025 by bansuri pandya
Such a lovely experience. Alexis was so helpful & in fact everyone was very helpful & kind & loving. Absolutely loved my first experience with MAC !
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December 2024 by Louise Ghobrial
Tamara chose gorgeous new colours for me and I am very satisfied. Thank you Tamara for being attentive and friendly!
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December 2024 by Annie Kashif
The employees were very descriminting , i was dealing with one and other one started laughing at me when i asked that i will review my receipt before signing it . horrible customer service overall ..I have been buying from mac for past 18 years never had such experience at any other location Can you please look into this !!
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December 2024 by Karen K
I had an amazing experience at the MAC store in Sherway despite how busy it was for Black Friday! Shopping with a toddler can be stressful, but the associate who helped me (she was wearing a hijab, though I didn’t catch her name) was incredibly kind and quick. Even with the crowd, she offered to move my stroller aside and gathered all my items super efficiently. It truly made my shopping experience so much easier! Plus, they had these gorgeous gold makeup bags as a gift with every $95 purchase—a wonderful bonus. Fantastic service and a great shopping trip! Highly recommend this location.
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August 2024 by RT SRT
The guy and the lady work at the cashier are very
Rude July 31 at at 6 o’clock
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August 2024 by Param Preet
I love mac cosmetics but worst service ever one salesperson shaurya in sherway mall have no sense how to speak he is so rude arrogant. I will not recommend any one to go in mac cosmetics sherway mall.
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June 2024 by Stefany
Rude customer service representatives.Went to exchange some products and purchase some foundation. I didn't have the receipt so I knew I couldn't get money back, all I wanted was gift card or exchange.The employee treated me like I had previously stolen the products, and was incredibly short and rude to me. They were a gift from a relative and I just wouldn't ever use them.
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March 2024 by Rachel Russell
My daughter got her makeup done today on her birthday by Shaur he was amazing with my daughter we absolutely loved him wouldn’t go anywhere else or anyone else thank you so much for everything shaur
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March 2024 by Nicole Bonnie
Drew and Naz provided such an amazing experience! Their customer service and knowledge gave me great guided support. I came in a little intimidated and left reassured and confident. Thank you for extending your patience and expertise Drew and Naz! I’ll definitely shop at your store again.
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January 2024 by Gleice Kelly
Amazing
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January 2024 by Arianna Persaud
The lady who was assisting me was extremely fast & courtesy!.
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January 2024 by Margot T
I tried to say NOTHING!
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January 2024 by David Liva
Drew is a fantastic makeup artist and is willing to listen to your needs. Staff is great also.
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January 2024 by Liv Lo
I shopped on Boxing Day 2023 and to my surprise, I saw 30-40% off items in store! There were these two ladies that were working there and they both helped me without hesitation or fuss, like most MAC cosmetic stores I’ve been to in the past. They were super helpful by suggesting me colors that would compliment my skin tone and very insightful on my options. They were lovely and overall, I had the most positive experience ever, in a Mac cosmetic shop. I would come back here to shop in the future just bc of this pleasant experience. Thank you ladies for being amazing, despite how busy you got, I’m loving my lipstick choices!
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October 2023 by Isabel Ali
Drew is amazing! I visited the on tues sept 19 to purchase a mini of the hyper real balm and Drew helped me out and even shade matched me for the new studio radiance foundation! The first shade he picked out was my perfect shade, then he showed me 2 more that'd match for when the seasons change. He then offered to give me samples of the foundation shades to take home and try out!! I'm super passionate about skincare and makeup and I can tell that he also has that genuine passion so it makes me so happy to meet people that share that passion and love for beauty! Drew is so kind, passionate, knowledgeable and provides amazing customer service :)
