-
October 2025 by danglezbenderz
Had a custom build put together here and everything looks great and runs even better! Michal was a huge help in finding the right components. I was purchasing components from several Memory Express locations in the middle of a big sale period and he helped speed up the process by identifying components that didn't need to be shipped in and by identifying similar components at great sale prices.
I would absolutely recommend this location to anyone looking to buy components for a new build, or looking to get their components assembled. Great team all around!
-
October 2025 by Ted McIlwain
I have been to Memory Express a few times now and have been blown away by the experiences with the staff. I recently went in to build a new rig and Keegan K. was outstanding in helping me out. I had brought my daughter with me and he helped set her up on the racing simulator which kept her entertained while I sorted out my parts. The convenience of having the team update my bios made putting the rest of it together at home a breeze.
-
October 2025 by Jon Turner
I had the pleasure of working with Michal on a new build and I could not be happier. The customer service is amazing, and the knowledge on products as well. He was able to work with me on a budget and help me out where he could. Cannot recommend this store enough.
-
October 2025 by K Sport
You need to shop here!! Giving an honest 5 star review based on my shopping experience. The staff here are incredibly friendly and professional, it really stood out! The GM was also very helpful with my purchase and handled customer requests quickly. I highly recommend this store, they truly make sure you’re happy with your purchase from start to finish.
Kevin & Vivian
-
October 2025 by Yousef Marai
This was my first time going to memory express. I went in for a PC repair/diagnostic, Joshua helped me do some simple tests, but no success so we booked a full diagnostic. I paid the 30 dollar extra premium and as promised the diagnostic was done in 2 days.
Long story short I ended up needing new parts. I decided to buy them from memory express. Even if the prices are a little marked up on some parts usually price matching will help you get the best market price. Joshua helped me immensely throughout the whole process, suggesting certain parts and price matching where applicable. I ended up purchasing the new parts I needed, and was even given a complimentary installation of the cpu and ram on the motherboard.
The only suggestion I would give is to provide a written report, maybe even some pictures etc.. of the diagnostic process. This would help with overall satisfaction and confidence in the next steps.
Nonetheless I had a great time, thanks Joshua for your help.
Yousef
-
October 2025 by Oliver S
After looking around at multiple sites/stores for a prebuilt PC (and even looked into building it myself for the first time), I used Memory Expresses System Config tool to put together the parts I was going to use, before deciding to play it safe and have them build it for me.
Michal on the team reached out, suggested the best build (even talking me away from parts that wouldn't be right for my uses), and was incredibly helpful and responsive. It took less than a week for the build to be ready and I'm super impressed at both the outcome and the quality of the build (great components and also really nice cable management). He also helped price match every part that went on sale even after I had placed the order.
I had one minor issue (turns out I was just overloading the surge bar, easy fix to plug the PC into the wall directly) and their support team gave me a call within 5 min of me sending the email.
I'll definitely be going back there anytime I need anything new for the PC
-
October 2025 by Shadow
DO NOT UNDER ANY CIRCUMSTANCES buy a built PC through these people. They do NOT know how to build a computer. I spent hours troubleshooting just to use my PC. Missed a day of work because these people don't know to build a PC
-
October 2025 by Stay Tuned
My 14 year old son wanted to build his first computer. I reached out to Memory Express after having a customer service failure incident with another national computer parts chain.
Michal was who originally reached out to my web request and held our hand through the whole process. He was able to find all the parts we thought we needed and suggested others that made more sense for my son’s use case.
Michal’s post sales service was also terrific. He checked in to make sure we had what we ordered and even helped with some post sales support when we had a build question.
My son is now gaming at the speeds he’s only dreamed of and also now with Michal’s help has a better understand of computer hardware and build processes.
The only thing I’m not going to be happy with is when he wants to start to upgrade parts after some time and I have to pay for it.
Regardless however, my first call will be to Michal at Memory Express.
-
October 2025 by Harwinder singh
Finally i received my custom build from memory express. Huge thumbs up to jeff and others guys who helped me to build my first pc and these guys are very genuine and delivery guy was very chill with payment and everything.
-
September 2025 by Craig Yeung
Recently contacted this location to help me get a bundle that was available on their online site. Michal was super helpful and helped me gather all my parts for my new rig as well as price matching some items. Was a pleasant transaction and Michal was super helpful with any questions I had. Thanks!
-
September 2025 by DIANA LORENA LOZANO BAUTISTA
We almost had the worst experience of our lives with this company. However, a employee from Etobicoke store named Daniel Nguyen took the time and dedication to truly help us by finding a computer that matched our needs, and that completely changed our experience. Thank you so much for your time and dedication, you made the difference!
-
September 2025 by V K
Thank you so much Conrad, for quickly fixing my gaming pc without hesitation and out of the goodness of your heart. You’re truly and definitely a special human being. Highly recommend this location and all the staff.
-
September 2025 by J Kline
I highly recommend Memory Express for their knowledge, helpful and friendly staff. Jeff took time to learn our wants and needs and made recommendations in multiple price ranges for us. He gave us advice based on his own experience and had seemingly endless patience for all our questions and clarifications. We are now thrilled with our computer and believe that Jeff’s expert advice helped us avoid costly mistakes.
-
September 2025 by Tam Vu
Awesome customer service. Also, you guys should definitely start stocking some pokemon cards.
-
September 2025 by Nancy Hsu
Excellent managers and staff. Among the outstanding is Jeff Goguen in sales and Conrad Portelli (manager). All the wonderful staff make the experience of understanding complicated technology less intimidating and stressful for customers who lack confidence and knowledge in this field. Deeply appreciative and HIGHLY RECOMMEND this Memory Express location! P.S. The laptop Jeff Goguen recommended works beautifully for me. I called for assistance twice and Jeff patiently helped me resolve some issues. Thank you to the kind store manager Carmelo Alcantara for taking the time to listen and acknowledge my commendations for Jeff and the wonderful staff.
