-
November 2023 by Violet
I pick up my online purchases from this store because they mostly have the items in-stock. So far, I have had good customer service from them every time. Staff are always friendly and fast—I am always in and out during pickup.
-
October 2023 by Ghostia
People might be getting good service but no one is talking about work culture in there.One of my friend works there and managers are very unprofessional. Racist and toxic work culture. Hope this reaches out to higher management and helps making work culture better.
-
October 2023 by Andrew Lam
The check out lineups can get pretty long here due to short staffing. This time it was ok. One negative is that you have to line up in the regular line to pickup an online order even though they have a sign posted up for express pickup.
-
October 2023 by Jason van Roosmalen
Zero customer service, staff more interested in stocking product and phones than customers. Showed representative exactly what I was looking for on my phone and they just pointed and mumbled. I left the store frustrated unable to find my item and did not make a purchase.
-
August 2023 by Brenda Higgins
I’ve shopped at this store for a few years and have noticed that it’s always a mess. Clothing on the racks is hung on hangers with the wrong size, in the wrong place (S,M,L etc) and often dirty and worn. That’s it for me - I’m not shopping there again. It takes ages to find items because you need to look at every hanger. Really shameful. The staff are really friendly but it doesn’t excuse the state of the store.
-
August 2023 by nawang chophel
I love to shop this place. It's very well located and nice people working there. And also very good sales. Reason I gave three star is the guy working there is so hesitant to coupon . I purchased last week , he forgot coupon. Today I purchased And he didn't give coupon again. I asked but he said ' minimum $25 purchase ' I spent $23.95. usually customer doesn't bother just give us. But this guy's something. I go because of coupon. Anyway if they don't want customer comeback, I don't care. Thanks
-
July 2023 by Stella Harrison
Tamika and her staff are amazing. She she a great rapport with her staff too. They always do their best, and the store is in great condition all things considered. This store works hard with an Amazing staff. Keep up the great work. ?
-
June 2023 by Shobhna Patel
Yeah I just want to let you know there is a lot of good stuff I was working at Old Navy they help me yesterday with everything I really appreciate them helping me out thanks probably come again in the fall time yeah the manager is pretty cool and easy going thank you so much I appreciate it
-
June 2023 by Matilda Fuller
They have decent deals and their stuffs are all quality. I was confused on what to pick and leave.
-
June 2023 by Hunza Chaudhary
I loved my shopping experience at this location. I was assisted by Bibi who made my experience so easy. She went out of her way to find sizes for me and she even took down the shirt I wanted that was on the mannequin (it was the only one in my size left). I will definitely be coming back!
-
June 2023 by Aliea M
Bibi was very helpful to me. I needed to find a pair of jeans that fit my body type. She gave some great suggestions and was very helpful. I appreciated the time she took to help me. She was in the fittingroom but made the time. I would suggest customers talking to her about any merchandise very knowledgeable.
-
June 2023 by eeek
It’s a nice store. Sometimes the lineups at the cashier are very long and move very slowly.
-
May 2023 by Rose Vieira
I was just here on Saturday and their worker named Ivy stood out. She helped me when I asked to locate a dress for my daughter and answered all my questions. I noticed she never stopped working and was always doing something to ensure the store was clean and organized. She even took the time to give me a bag to put my items in when she saw me shopping and I really appreciated that knowing I have 2 kids with me and my hands were full. I hope she gets the recognition she deserves, thank you!
-
April 2023 by Aveneet Brar
DO NOT VIST THIS STORE! And ESPECIALLY DO NOT pick up any beverages from their store, I happened to grab a mineral water from the store today (March 29th, 2023) and I had most of the drink I started feeling a little unwell. I checked the expiration date and it has expired on JANUARY 9th 2023. I called the store to inform the stay and the manager offer an apology and ended the call. Terrible TERRIBLE experience will be following up as this is a HEALTH CONCERN. I have the receipt and the beverage and I will be posting about this your customers should be aware of what they are purchasing as OLD NAVY doesn’t care enough to regularly check their inventory for drinks that have been expired for OVER TWO MONTHS. OUTRAGEOUS!!!
-
March 2023 by Jagtar Singh
I went there today and service was great, a girl name Navdeep helped me and she has a great customer service skills.
