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January 2024 by Ola Bodnar
Friendly, helpful staffThey have my go-to canned cat food for my daughter's Devon Rex cat, Ridley.
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December 2023 by Nicky Reza
Worst grooming experience ever. Confirmed on the phone it would be $70 for our domestic longhair cat (no mats) and we show up and it's $100. At another Groomingdales it was $50. At the other location, we show up for our appointment time and it's done in 20 minutes, but here she insists it takes 1.5hrs. Wanna know why? Because she takes walk-ins in the middle of your appointment. We came back after an hour and she was grooming some other cat so I assumed ours was finished, but nope, she said she needed another half hour. To top it all off, she broke a piece off our expensive top-open carrier and couldn't find it, so now the carrier is useless. Premium price for a TERRIBLE experience. Will never be back to this location.
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December 2023 by Mary Lena
Employee was super friendly and knowledgeable. Guided me to make the right choices for my pup and she also showed her passion for animals
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September 2023 by Leeya BobrowskiVogt
Claire did an amazing job grooming my Bernese/Golden Retriever cross, Carl! It was our first time at this location and she was very thorough and ran everything past me before grooming him to make sure we were on the same page. He had a full groom with bath, haircut, nails etc. and she had him done in just 1.5hrs, whereas many other groomers that I've gone to take nearly double the amount of time. We'll definitely be back and 10/10 recommend Claire!
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July 2023 by Emily Weedon
I called to get help getting a delivery to my senior mom who lives nearby. The store was SUPER helpful. One of their employees made sure my mom got her kitty litter delivery personally. She made a real difference for my mom and I that day, during a challenging time. Thank you.
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July 2023 by Henriette Smith
I took my dog for the first time to the groomer at this location. She did an excellent on my cocker spaniel, I was very pleased with the results. The groomer was very patient & gentle. I will definitely go back there again in a couple of months to the same groomer.
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July 2023 by Laura Dingillo
I won’t use anyone but Joanne. She’s looked after 2 of my dogs for years and her service is excellent. My only complaint about the store is they never answer the phone.
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July 2023 by Surabhi Guruprasad
Dario who works at the store was super nice and helpful! We were in a rush looking for a crate and he helped us find the perfect one. He also helped us assemble it. I truly appreciate it.
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July 2023 by Natasha Persaud
This review is based on groomer named Joanne. I had an appointment scheduled today for my dog. The groomer contacted me to request if I can come in earlier as she had a number of cancellations and has been trying to get a hold of me for some time (literally less than a hour between her call and my call). When I indicated I cannot make it in earlier due to work, she remarked whether she should go home and come back in? She also noted that since I am not one of her regular customers and last came in for some time, why am I coming in now as my dog is old and blind and she is concerned. I found her demeanor and comments to be rude, and I am totally appalled. If this is how she speaks to people, I can't imagine how she may be with pets. I recommend avoiding an appointment with her (we had a good experience with another groomer before). And if the store does not rectify this, I do not recommend coming here for grooming in general.
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June 2023 by Rose Ferreira
We had an amazing experience with Oriana :) She had great knowledge of all the different dog and puppy food, as our puppy has a sweet potato allergy.
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May 2023 by Stefany Jovel
I want my money back. They butchered my cat, I asked for a uniform hair cut and went to quickly pick up my cat. When I got home I checked her out and this is the $90 dollar grooming. Unbelievable!
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May 2023 by Lea
Love it in here! Petvalu is always great, this is my home location and has never failed me. Walk in nail cuts are great and they will order anything I need that isn't in stock and it comes in less than a week. Very kind, knowledgeable staff who seem like they actually care about what pets are eating. They also have some pocket pet, reptile, fish and bird things here which is helpful
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January 2023 by William Scott
My cat always gets treated well for grooming. It can be a bit expensive though. Overall, we appreciate the hard work and care for our pet.
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January 2023 by Ana Luisa Ulloa
Love this place.I’ve been taking my dog here since he was a puppy. The groomers and all staff are amazing. Now we got a new puppy and will most definitely be taking her there
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December 2022 by Jordan Mohabir
Ordered a product for in store pickup, was greeted and helped by Dayro. Upon picking up the item, Daryo helped me choose additional items that I would require. Great customer service, great patience. Will be attending this store from now on for any additional items in the near future.
