Q Self Storage is a well-maintained and clean facility that offers a variety of storage options. The staff, including managers like Angelo, are friendly, helpful, and respectful. Customers consistently mention the great service they receive from the moment they inquire, with clear and explicit information about the conditions and costs. The staff do not pressure customers into unnecessary upgrades or upsells, and they take the time to understand individual storage needs, often suggesting less expensive options when appropriate. The storage units are very clean, well-maintained, and regularly cleaned, with some customers noting that even the doors are cleaned. The facility is conveniently located with easy access for those driving or using public transportation—bus stops are nearby. The units are available in many sizes, with options to upgrade if needed. Many customers appreciate the thorough explanations about payment conditions, automatic reminders, insurance options, and the consequences of non-payment. The facility also sells packing materials and locks, adding to the convenience. Additionally, Q Self Storage provides dollies for moving items and has convenient access hours. It is family-owned, and the management team is praised for their friendliness and honesty. Overall, customers are very happy with this storage unit, citing its cleanliness, affordability, excellent customer service, and straightforward policies. Many highly recommend Q Self Storage for anyone needing a reliable, clean, and friendly storage solution.
Great and friendly staff. Really great pricing. Very clean facility. Thoroughly explained, no hidden fees or small print in the contract. Very happy with this storage unit!
May 2024
Great customer service, storage is clean and nice .
