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December 2023 by Steven Schilling
They don’t really try to protect seniors, my mother was scammed out of $3000 which the bank response was we asked and it is her money knowing she has never taken out large amounts of cash as she is on a fixed income and in suffering from memory loss. I would not recommend this branch to seniors as they really put no effort in protecting them. If you are concerned about your parents this is not a branch that you should allow them to use. This not the only thing that this branch has done that has caused hardship on her.
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October 2023 by Jon Düsseldorf
Probably another branch, but RBC as a system lost 600 Dollars from my account. Since a while they are investigating where it is. And if the will find it, they can only send me a check (live in Europe now) which I can not cash with my bank here. Through their fault I will need to open another Bank Account with another Bank, Cash the check, pay a lot of fees for that. How can a Bank not be able to send an international money Transfer to an IBAN Account?
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March 2022 by Andre Pereira
Theresa was very rude, would rather scratch her crossword ticket then help
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March 2022 by Rostyslav Hodunko
Went there on Saturday Feb 26 at about 2PM to do wire transfer to help people save life abroad and they couldn't even help me as they didn't know what to do. Useless stuff. Went to BMO insted had good conversation with their stuff and had to go to Different RBC on Bloor by Windermere where stuff swiftly help3d me out as they knew what they were doing.
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September 2021 by Whosane Chillen
Please go somewhere else.The bank manager said she would call me on 2 separate occasions and failed to do so. I gave them information regarding a transaction that needed to be forwarded to RBC HQ but didnt make it.Extremely ineffective manager who is not qualified for her position. I am extremely disappointed with this branch
