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April 2023 by Kayla Paterson
Worst shopping experience ever at the Sherway gardens location. I went in April 11th at 12pm looking for a wedding dress for Saturday. I went in with track pants on and received nothing but dirty looks while I looked around while the associates continued to walk around me and ignore me. Not even an acknowledgement or hello.. just an assumption I had no money. These retail associates need a wakeup call. They lost quite a large sale due to their rudeness. I won’t EVER return. Basic human decency isn’t something they practice apparently.
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March 2023 by John john inc.
Short Asian girl with glassesMaybe manager ?Worst service everShe would be fired
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November 2022 by erin Ah
I’m a curvy petite person and they always have a dress that fits my body shape
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November 2022 by Michelle G.
I have been a Toronto fashion stylist and an image consultant for 20 years and have used the store many times for myself and for my clients.BUT this isn't a review about the store, this is a review about my recent ONLINE shopping experience.I would highly recommend never purchasing anything from this retailer from their website.Not only are you going to get slammed with hefty duties ($250), if you need to return the item you need to pay to ship it back to the UK ($85).This is extremely uncommon for online retailers after the pandemic, in my experience most retailers have made it as easy, as simple and FREE to shop with them.The 2 most absolutely frustrating things for me is that the store only brings in up to size 10 UK in many of their clothing items. The second thing is that they refused to except anything back in the store that was purchased online, even though they actually carried what I was trying to return. Again, super uncommon for most retailers now!!!!I highly recommend you think more than twice about ever using this online store! I know I highly regret it
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August 2022 by L Y
I saw a green dress when I was passing by Reiss one day and I was immediately loving it. Super friendly customer service and super fast checkout in this store. Love it and thank you!
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December 2021 by NOIR. E.L
Great and friendly service. Good quality cloth.
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September 2021 by Jazmin N
Totally discriminatory store, the girls that work here look at you first before they even say hello. If you don’t pass they standards they do not even say hi or want to help you. Not even feel comfortable buying anything here, I guess I’ll put my money somewhere else.
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September 2021 by Property Claims
Poor database keeping, purchased suit for $550 and they mis sized it to the sample suit we brought in. Lost receipt and won’t let us exchange (not trying to return for money back just an exchange for anything)
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January 2021 by Bozena nikolski
Simplicity and elegance - that is how I feel about this store every time I go there. It's not cheap but if someone is looking for quality this place is definitely for You ☺☺
