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March 2024 by James Hickey
Excellent service from the contractor desk to the cashier and out into the yard to pickup material.
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March 2024 by Denys Zakaliuk
I honestly don’t know how does this store operate. Called in upfront to double check if there is a required q-ty of cedar siding. Spent probably 15 mins waiting while been redirected to the right person. I was reassured that there is plenty of product in stock. Made my way to the other end of the city just to find out that there is only 10 pcs available. DISASTERDon’t use Rona, better go to Home Depot
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February 2024 by Ki Ki
Bought water system. Cannot find receipt. Still unopen in box and they refuse to give me store credit for return item . Remind me not to buy anything from them . Their return policy is horrible that I refuse to shop there any more
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February 2024 by Zixiao Min
Rude and no care employeesedit: I want to do a price match here, one employee said they cannot, they only price match with homedepot, she said its on the website. I said there is i such policy statement on website, she said she doesn’t care.
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February 2024 by John Hurst
Went to the contractors desk placed my order and wss out in 10 minutes excellent service
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January 2024 by Christopher Lawson
Slow service, waited 2 hours in the lumber yard and only 1 person working in yard.
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January 2024 by Peter Gullo
Fast, friendly service
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January 2024 by Sukhjot Brar Tehna
Took me more than half an hour just to get 2 x 8 x8Terrible customer service
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January 2024 by les Stasiak
Helpful staff
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January 2024 by Chester Percival
Tony in paints and Simon in hardware were both very helpful as were the cashiers.
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December 2023 by M Diota
Another terrible experience. Would not honour a price adjustment from a Rona+ store even though the flyer is for both. ITS THE SAME COMPANY!!!!Just like they put Lowe’s out of business. Rona will soon be out of business too.Everything is always so difficult and customer service is obviously not their priority.
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November 2023 by tanya forrest
2 hours away I called to see if the have a product before I left hime I get here and then don't have it. I will reply here to your responses no a customer didn't buy it before I got there you had 51 boxes in your computer and I was told when know one could find it that there is a reason but can't tell me and it was not put in the computer right at the end of Oct
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November 2023 by Avi B
This entire organization is messed up. Couldn't make a return since the purchase was from Rona+. No instructions or anything on the receipt telling customers Rona and Rona+ aren't merged yet. The old Lowe's location in my area closed and the other location is decimated with construction and traffic. Lowe's was horrible and it looks like Rona will continue their poor reputation. Should have stuck with home Depot.
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October 2023 by Rixon Monteiro
Always have the best collection and stocked shelves. Even the staff are really kind and friendly. Special shout out to Harry...he went above and beyond to find what I was looking for and was very courteous.
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September 2023 by Crystal C.
I had a great experience at this store! Harry was extremely helpful and knowledgeable about paint. He mentioned that he normally does not work in the paint department, but he took initiative and was able to help us find the perfect shade of blue for our bedroom! Thank you for your help today Harry!
