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December 2023 by Al Abaie
Nice store, nice stuff but expensive for the quality.
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October 2023 by Aurora Forrester
I had the most satisfying experience shopping for my new winter coat at Rudsak recently. I was assisted by Rosalina who was really knowledgeable of the product & inventory, helpful & patient which allowed me to feel very comfortable with the investment.. Every time I put on the coat, I will remember this very positive experience. I highly recommend this store and Rosalina. I will be going back for boots, shoes and my next winter jacket!!!
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October 2023 by Taija R
I was searching for a jacket & had went to 2 other stores before coming to Rudsak. From the time I first entered the store, Rosalina was so welcoming and helpful. I didnt like the first jacket I tried on but Rosalina showed me other options. Initially, the store did not have my size to try on one of the jackets I liked. I ended up leaving without a jacket that day, but she gave me her contact information to contact her if I changed my mind or found a jacket I wanted to order. She was able to order my size in the jacket I liked to the store for me to try on before deciding. I ended up loving the jacket from the moment I put it on! Im so happy with my purchase & the overall customer service. The quality is perfect and im so excited to wear it. Rosalina is amazing! I would 100% recommend visiting Rudsak at Sherway. :)
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June 2023 by Tif Takele
Really bad customer service, two of the store reps kept talking while I waited for a good 10min. When I tried to get their attention they seemed annoyed so I ended up leaving. Very disappointing, I will not return again.
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March 2023 by Umesh Rb
Although i was a bit upset that it took me a while to find the place in the mall. As soon as i walked in Cassidy was so welcoming and took good care of me. She was very helpful and made sure i got the perfect fit for me. I love the jackets so much and im glad i came here. Thank you.
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March 2023 by SHIRIN SABRI
Excellent customer service. Taja was so helpful and pleasant. Definitely recomment this store and Rudsak as a brand. Their puffers are so stylish with practical designs, and reasonably priced.
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November 2022 by Alyaa Al-Shadeedi
Worst customer service!!! Waited 45min to buy a jacket at the end I give and I have to leave due to poor customer service.
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August 2022 by Kai Streets
When the store is open it’s great but 9/10 when I come by the store is closed and “will be back shortly”. After waiting more than an hour I never wait anymore. Easier to avoid this location or call ahead while in the mall to ensure they’re going to be open.
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August 2022 by Jamie Baker
Is this store ever open? I went by TWICE this week and both times the store was locked with a "back soon" sign with no return time. I left on the first visit, but went back an HOUR later the second time and it was still locked. Yikes.
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December 2021 by Amber Hasan
I went there looking for a jacket. Could not find the jacket but found one of the best people who left a great impression. Anna was super nice and helpful, not only she helped by trying to find if any other store is carrying what I want but also suggested options. She was super pleasant with kids alike and we left the store empty handed but happy hearts. They have a nice selection of jackets and winter coats.
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September 2021 by ruby mcavoy
This store is so pretty and the jackets are beautiful. The staff are so energetic and helpful , they ordered my size in from me when they didn't have it. I will shop at this location again!
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September 2021 by Joanne Jones
I wanted to give a shout out to Tamara, Allison and Stephanie. All of you ladies are amazing and turned my experience at Rudsak Sherway into one that I will never forget.I can't thank you enough for the trouble you went through to find my coat even in the midst of uncertainty.And to Tamara, you went above and beyond and I really can't thank you enough.I'll definitely be back and will be telling all of my people about you ladies. Sherway it is!Love love
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September 2020 by Zoxx “Maggs”
Soft and Warm beautiful jacket. It is expensive. But the quality is there. I read bad reviews and was hesitant about going there. I went in feeling like I was going to be judged. I was not at all, I felt like I was shopping with my best friend. She was very friendly and helpful and honest about the way the different jackets looked on me. And helped me until I was satisfied with the best feeling and looking jacket for me. I'm glad I did go @ Sherway Gardens mall on February 07 2020. Best investment for winter in Canada. I will be back again, probably next week to get accessories. Thanks so much for all your help with getting different sizes and zipping up all my jackets since I was having trouble getting them on Due to my recent car accident. Much appreciated! What can I say you can't please everybody and their egos. Lol. Thanks again. See you next week and future months to come. Maggs
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September 2020 by A K
The service at this store was ok and one of the staff members deserves more then 1 star as she was nice and helpful. The product however, along with their policy is ridiculous. Firstly, if a product is not regular price it is automatically considered a final sale. This is just a loop hole for a business to not take anything back. A 10% discount, which is pretty much on everything is not a big enough reason to warrant a final sale. If you try and find regular priced merchandise, you quickly see that 90% or more of all the items in the store are "on sale", so essentially this is a final sale operation. If a product is heavily discounted, say 50% or more, then a final sale is understandable. But when your "saving" and I say that loosely 5 or 10 percent, that's not exactly something I want to forgo my ability to change my mind on for such a big purchase. I would expect this type of policy from a clearance centre or liquidation location, not from every store especially those in premier malls such as Sherway and Yorkdale. Secondly, the brand is very good at trying to hide the fact that it's made in China. I could not even find the "made in China" tag on one jacket and on another it was not on the main tag were it should be but rather on a super super small miniature seperate tag inside of the jacket near the armpit. Clearly they are trying to hide the fact that they are produced in China. They make it very clear that it's a Canadian brand and designed in Canada to the point I truely believed it was made in Canada especially at their price points. This is extremely deceiving and I'm certain the company knows exactly what they are doing. I even emailed the customer service to ask where the jackets are made as nowhere on their website does it state that it's made in China. I didn't even get a response from them. Clearly they are trying to hide this fact. There is nothing wrong with buying Chinese made goods, but personally if I am going to spend over $1000 on a jacket I should be able to choose where its made and be able to return it in a acceptable timely fashion in its original and sellable condition.