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February 2024 by Michelle Villanueva
Super helpful and great selection
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February 2024 by Marcus Stephenson
Nice place, good friendly informative service,
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February 2024 by Cindy Wennerstrom
Unfortunately I can’t rate this store as high as I would like to after coming here for several years now.While their variety is excellent for raw foods and treats for cats and dogs which is why I like to shop here, their return policy is absolutely deplorable. They refuse to take returns on any treats or raw food and don’t have an adequate sampling program. Therefore the customer is left to eat the cost of very expensive products if their animal doesn’t take to it or gets sick from it. Surely they could take the return and use the product to sample other customers who wish to try them, or simply return to vendor as this is a normal process in retail.Furthermore, it seems to only be “THIS location” which forces me to have to drive a bit further to get excellent customer service as it should be. Because other Tail Blazers DO take returns.Management honestly needs to better cater to their dedicated and loyal clientele and make them feel comfortable to try new products.
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January 2024 by sarah devries
Helpful and friendly staff
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November 2023 by Matt Soderman
Excellent selection of Orijen and Acana brand dog foods but often not have the big bags of large breed acana in stock so need to call ahead and order.
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October 2023 by ani Obrien
Once a good place has completely gone down hill. I was there over the weekend getting my dog food and they had run out of large bags. I told the employee that I would take the small bag however it would only last my dog a week. He promised there was a shipment coming on Tuesday and that he would set me aside a bag. I called on Thursday saying I would come by to pick it up and the employee had no idea what I was talking about. After waiting 20 minutes to talk to a manager they informed me that there apparently was a bag but it was damaged so they sent it back and there were no other options. The brand of food my dog eats is unavailable unless ordered so I now have no options and no food for my dog. Completely unacceptable especially for a long standing customer. Absolutely no customer service whatsoever they offered no solutions
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October 2023 by Nacini
Great store being going here for a few years. My dog loves the raw dog food. And customers service is always great!
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October 2023 by Nina
I recently purchased their big country raw dog food, and I must say, I am extremely disappointed with the quality. I bought a fresh batch just two days ago, and when I opened one of the cans today, I noticed that it had a slightly off-putting smell and some staining around the edges. At first, I didn't pay too much attention to it, thinking it might be a one-time issue.However, this afternoon, my poor dog had a terrible bout of diarrhea that I can only attribute to the food. It was a messy and unpleasant experience for both my dog and me. Cleaning up after such an ordeal is never pleasant, and it left me frustrated and worried about my pet's health.It's disheartening that a product marketed as dog food, which should prioritize the health and well-being of our furry friends, could lead to such a distressing situation. I had trusted this brand, but this experience has made me question their commitment to providing quality and safe pet food.I would strongly advise potential customers to be cautious when purchasing this dog food, as my experience has been far from satisfactory. The freshness and quality of their products seem questionable, and I wouldn't want anyone else to go through the ordeal my dog and I just experienced.It never happened to Meateaters Raw Pet Food Shop and Heronview Raw and Natural. I highly recommend them.I will never come back!!!
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August 2023 by Ali Ali
Very helpful staffs, good selection of healthy pet stuffs. Will definitely come back to try out new things.
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June 2023 by Tyresha Bailey-Davis
This place is filled with a bunch of healthy species appropriate food for dogs, and cats specifically. I use to work here and I could say the training itself was amazing , I can say that they (previous owners to my knowledge)really do care about the health of animals, I have seen and heard success after success stories, and have also helped lots of people working here . I would 100% recommend Tail Blazer franchises over other pet food stores ?
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June 2023 by HOME STAGING CANADA Inc.
You need information about feeding your dog Raw.,... Transitioning your dog from mainstream dog food to Raw....Extremely knowledgeable staff... Friendly.... Pics of time to educate the client..... They know that it doesn't happen overnight necessarily.... amazing.
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May 2023 by Marte Johnson Meneses
Best Selection of Raw Food with lots of choices (Traditional and Holistic). They also carry products that are not easily available anywhere else aside from on-line. In addition, very knowledgeable staff that are not pushy on certain products. They will provide you with options on which products fit your pets needs. One of my Go To Places for my 4 legged Family members.
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April 2023 by Brandon Kimmel
Thank you Madison (and Jade) for being so knowledgeable and helping us make the most informed decision for our two boys. We can't recommend this store enough.
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April 2023 by Amr Dief
They've been proactive when I mentioned to them about my dog intolerance to a particular food brand, however , when it comes to the unused portion of the food due to that .They seemed reluctant to advocate with the supplier probably due to several restrictions.
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March 2023 by Sarah
Love this store. Staff are great, the owner is super friendly and passionate about his store, and the products are awesome. Nice to see they only sell high quality pet foods here.
