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November 2023 by Manny S.
To be honest, I was actually blown away with the service I received at this location as I haven't had the same experience at other locations- Guillermo helped us with an issue we had with installing our new dishwasher. His patience and care came shining through as he took the time to look through user manuals and ensure we had the right parts so we got it done properly. With his advice, we got our installation done right and we didn't have to go back. He honestly exceeded our expectations by leaps and bounds - service is a lost art and many people don't care if they lose a customer but I will say this: where I had no loyalty to any hardware store prior to this, home depot has won over a customer for life solely based on the experience Guillermo provided. I would encourage management to reach out if they have questions. Thank you so much, Guillermo!
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November 2023 by Fil C.
I recently went into this location to purchase a framed window for my condo. I found the item I wanted which looked to be the last of its kind so it was covered in dust and dirt. I approached Herman, an associate I believe works in lumber, he was courteous and friendly, checked the price, and offered to take the item to the bathroom area and clean it!I was very impressed with Herman because he moved an item that would have sat on the shelves for months and instead sold it and helped me find what I was looking for.
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November 2023 by Niluxsan Siva
I recently had an outstanding experience at this store, all thanks to Sam Davidson in the hardware department. I was disappointed when I couldn't find the Milwaukee tool I was looking for due to a mislocation. Normally workers say it’s not in stock or can’t find it .However, Sam went above and beyond to assist me. Not only did she help me find a solution, but she also offered me a fantastic discount on a Milwaukee jacket that I couldn't refuse. Her exceptional customer service truly made my day. I highly appreciate his dedication and willingness to assist customers. I'll definitely be coming back, thanks to Sam's helpful and friendly demeanor. Highly recommended
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November 2023 by Greg H
I just bought 30 pieces of plywood. Pro desk refused to help with forklift and even help to load it on the buggy. He was not rude, but no help.Is that Home Depot policy?In a month I will be 62, dear Store Manager, try to do it, and then push the buggy.Avoid location!!!!!p.s Cashier was very nice, She did get me the Kid to help outside. Thank You nice Lady.
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November 2023 by Matthew 24
Bought a Honeywell Humidifier and when I got home to my surprise there was a used one in the box. I thought Home Depot took precautions against this happening. They will return it but not my time. I was very happy with the price match honored from Amazon and was going to write a glowing review of praise but now not the case. Very disappointed.
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November 2023 by Hamid Tabrizeh
My Son is the active shopper at this location! 5 starsGood location and friendly staff
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November 2023 by Matt B
Poor customer service. Spent $2000 on tile and couldn't fit it all in my SUV. Asked if I could leave part of it at customer service and make 2 trips. First lady told me "no, we don't babysit". Second lady told me "no, you could die in a crash and not come back". You can't make this stuff up. She told me to retun what i cant fit and then come back and buy it again later. Get real. I'll be sticking with Rona going forward.
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November 2023 by Elle
Charlie and sonam at this location were amazing . Sonam approached us several times to ask if we needed any help, you know that’s rare in a Home Depot. Usually you never find anyone to help, let alone approach you. Charlie was amazing with helping us with a pricing issue which another employee refused to help us with. Sonam and Charlie were one of the best employees I have ever met at Home Depot. Will gladly come back to the same location.
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November 2023 by Derrick Camps
Every time I go here to get something it always turns into a 30 min proverbial witch hunt where the employee eventually gives up and says they can’t find the tool. Told to order online and pick up in store but that always ends up being cancelled. Online inventory is very inaccurate and they know this. No effort to correct it. Hours wasted over the years. Won’t be back
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September 2023 by Lindsay J
Horrible delivery and communication. The order arrival got messed up the first time. They indicated that the order arrived when the drive never dropped off the order in the first place. I had to cancel technician that I personally scheduled to install the product at home. I had to chase the order down myself. When the products finally arrived, they came scratched and damaged. They promised pick up for return as I paid for expressed shipping for the order. The pick up schedule got messed up twice. Minimum 15 minutes on hold to be connected to the location or the location does not answer at all. Do better Home Depot.
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September 2023 by Gary Watson
This is a very busy HomeDepot, sometimes stock is an issue as a result. I like this location for accessible, knowledgeable staff and good selection of things a hardware store should have for someone like me who likes to tinker, make things and renovate homes regularly. This is my home base for hardware supplies, I’ve been a regular customer here for 8 years.
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September 2023 by Mike Bosyj
So I bought a can of Great Stuff. Of course I did not read the review. Well what a mistake. Like many other reviewers, the product was defective. The spray nozzle would not tighten and every time I pressed the trigger the nozzle blew off. Foam everywhere and on my arms. Lucky I was wearing gloves. I commented on the HD website. They admitted there was a problem and I was not the only person with problems, They indicated they were working with Dow and collecting reviews. They did not offer me a refund or indicate I could get refund, I tried with customer service to get an answer but their chat bot was of no use. Don't buy this product. Go to Lowes and get a competitor product. I have never ever had a problem like this before.
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September 2023 by Joyce Yin
Went in for a price match, not exactly a straightforward case, but the manager Herman (hope I got his name right) and his team went above and beyond to get it resolved. Glad to see the staff are dedicated for customer satisfaction and make things right for their customers!
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September 2023 by sassy boy 0182
19/Aug/2023. Mr. Parth was very helpful and he made sure that i was getting the right size on my purchase even though it was almost closing time. They're so fortunate to have a crew like you. Many thanks.
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August 2023 by T K
The staff are very knowledgeable and helpful at this location!Had a great experience with Jane and Christopher. Christopher tried resolving the issues within the products and Jane did her best to ensure the customer is happy with the purchase
