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December 2023 by Kavya Nijhawan
As soon as I entered the store . I straight went to the printing machine thinking that there’s self service but the lady and uncle came on me like I was doing some crime. They were extremely rude and disrespectful. I wanted to get 1 print which she told me like 4x the price I would pay at staples . I was in a hurry to get the print out but the way they behaved is unacceptable and I walked out
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December 2023 by Rishabh Sharma
These people think they are more educated then everyone grow up & please take a behaviour class .
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December 2023 by Sarabjeet Singh
Unprofessional behaviour don’t know how to behave with customers
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December 2023 by Raja Patel
Best place for shipping also a one stop shoping .Passport photo, print documents ,print photos, and ship .
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September 2023 by Bill Nguyen
I pretty much come here just for UPS pickups, but the owners are really friendly and understanding. Always a pleasure.
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September 2023 by S L
Friendly staffs & always nice and quick. Thank you!
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June 2023 by John Crisostomo
I’m glad I visited this outlet just based on Maps reviews. The staff are very friendly and nice. Even helped me pack and tape my parcel. Highly recommended and will go back again if I have something that needs to send out. Thank you so much!
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March 2023 by Wesley Grygowski
Very good service and reasonable price. Till today I thought shipping prices are the same at all UPS Stores. Learnt the lesson today. This store gave me the best price on shipping. 25% better than The East Mall store!
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January 2023 by Lee Fridman
Best UPS store in the GTA. Alpa and Dipan are extremely kind and helpful. They helped me security package and ship a big piece of artwork and went above and beyond to help me. Thank you so much!
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January 2023 by Hemdia Ghadiya
Very good customer service.
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October 2022 by arshdeep kaur
The man working there is helpful, kind and polite as well. He helped me in returning my parcel as i was not able to put all the labels correctly on the parcel but he poletely and gently helped me in that. I strongly recommend this store for any kind of shipping and mailing services.And thank you so much for today’s service . God bless you ?
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October 2022 by Jack M.
Dipan is the most polite and patient customer service employee I've ever had the pleasure of experiencing. He did not rush me once with my several inquiry phone calls. It was pleasantly refreshing to not feel like I was intruding and having to rush my concerns. Thank you for your great service to the people. You are the light of the world.
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August 2022 by Cam O'Brien
There used to be another UPS location down the street that had great customer service and treated their customers well.This is not run by the same people.This new location is terrible. I chose UPS over other printers because of my past positive experience with them.I sent a photo to print and the file was too small. My mistake of course. As the professionals, Instead of telling me that it was too small and asking me to send another file, they printed it anyway and it looked awful and was super pixelated.They told me that they just print whatever you send them regardless that they know it will print badly. I was told it’s not their job to look out for the customers best interest. It is there job just to print whatever you send them. With this level of service you might as well just buy your own printer.I said I didn’t want the photo because it was pixelated and blurry so they said that it was not problem and that they would recycle it for me. Then they said I had to pay for it. I couldn’t believe it.At the previous location if I printed something badly they would never charge a customer for it. In fact this exact scenario happened to me there, except it turned out very differently. I did all my printing there for 5+ years. They were looking to build life long customer relationships, not to make a quick buck taking advantage of people.Based on this experience I have come to see from my perspective that this business has no integrity, customer service or respect for the people it serves.If you need to print something here make sure that you know exactly how it will turn out. If you make a mistake they will take advantage of it to make money.Disappointing. If this is the standard of UPS franchises in 2022, definitely go else where.
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May 2022 by Jessie O
Wonderful customer service. He even emails my mail on occasion when we can't get there
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September 2021 by Ashwin Pinto
Great customer service. The man at counter was very helpful and made my package drop off quick and easy. Update: Went to return a package a week back and the staff made is it quick an easy process. Highly recommend them!
