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September 2023 by Alex Po
I totally dont recommend this place. You know what? I wanted just print 1 paper (label for return of amazon to canada post). It costs $2.50, I think it’s expensive .. but ok, I did it, but I paid $5, why? Because they did 1 paper by 2 paper ? good job!Across the road there is good store Graphic-Print Copies Inc. To print a label there cost $1.30 per 1 paper and they do 1 paper by 1 paper for a lable of return of amazon to canada post.
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September 2023 by N K
This location sucks. I spent 100 to ship a card and photos to Germany with a guarantee delivery date and time. The day after my package was supposed to have arrived I checked the tracking number and package is somewhere in Kentucky not in Germany where it was supposed to be. So I called this UPS location which is where I sent off the package and the girl tells me she’s going to investigate and call me back - two hours later no call. I call back and I get the owner man and he says he has a customer right in front of him so he’ll call me back in five minutes - half hour later he still hasn’t called so I called again and nobody’s picking up the phone. I’ve called three times in the past hour and nobody’s answering my call and the location is still open. That’s just the tip of the iceberg – several months ago I brought in some expensive card stock to print out my business card. When I went to pick up my printing it was very obvious that instead of doing the double sided business card at once they had done the top page and then re-inserted the paper to print the back. It was so off centre that I had to discard all of it and he still tried to charge me for it. I took my file key back and just laughed at him. The worst part is he had all the papers in an envelope and he was hoping I wouldn’t look inside before I paid. So Unprofessional and unhelpful. I do not recommend anybody using this location for printing or for shipping
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July 2023 by Logan Cormier
Package delivered at 6:11pm, i arrived at 6:20pm and the store was completely locked up, supposed to be open until 7pm. Ups, You are going to hear from me. That is gross negligence on either the driver or the store employees. According to ups tracking my package was left with "elijah" at a residential address which the ups store is not. So i dont know why you wouldnt just leave my package at my door instead of a pickup notice, which i acquired easily, but you will sign my package to some random person. I am malding and ups and everyone else will be aware
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June 2023 by David Suddaby
I dropped off confidential material to be shredded. The website advertises that the their shredding service is a partnership with Iron mountain shredding. They claim your documents would get locked up in an iron mountain vault but this was not the case. The "vault" which is under lock and key was rammed full and had not been emptied in some time. There was boxes of unsecured documents piled on the floor waiting to be picked up. What's going on with this place?
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May 2023 by Jennifer St.Denis
Elijah is super friendly and helpful!! Extremely pleasant to deal with. Appreciated that he was patient. Took his time to let me go through my transaction without making me feel rushed, didn’t make me feel like he had better things to do, which I’m sure he probably did, but he was nice about everything. Excellent customer service!Thanks Elijah!!
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April 2023 by Jeancarlo Bustamante
I made a mistake by leaving my Amazon package here , i was supposed to drop it off at purolatorI called them asking where my package was and they said no one left a package.The gentleman/owner was very rude to me when he answered he did not want help me at all he just wanted to hang up.I'm assuming they kept my package
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March 2023 by Julie Sommer
The store owner is beyond rude. Blackmailed me that in order for him to hand over my parcel that I had delivered there (an option that was provided to me by the e-commerce site I ordered from) that maybe I had to pay to use his address. Promptly took my parcel after showing ID and walked out. I have no time for games. I always support local businesses but this is a hard pass.
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February 2023 by Hwow F
The store's owner, Sunny, would not provide a reciept for an Amazon return even though I had requested one twice. He said they don't provide reciepts for pre-paid returns and to just check the tracking number. It has been 5 days now and the status has not updated indicating that the package was ever sent/scanned in/received by UPS. During that same visit I had paid to have a letter sent to a local address. He charged me for expedited, which I did not request or authorize, and put the weight of two pieces of paper down as 2lbs. It cost $17+ to mail a letter due to this. The guy is a scammer. The location may be convenient, but he will rip you off. Take your business elsewhere.
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February 2023 by Vladislav Lelchuk
Arrived after work at 6:41 pm and the store is closed. Don’t recommend
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November 2022 by Abd Qatta
Very badCalled and they say the close atb7, I arrived 6:40 they were already closed.Respect the ppl
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November 2022 by Sanjeev Kumar
Had great experience with my last visit. I forgot to ask the person name at the store. Very nice and gentle. Help with my stuff. Keep up great work guys.
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October 2022 by Jeremy D'Souza
Showed up 6:52 pm to mail something. Locked. If you close at 7 then work til 7.
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September 2022 by Vanessa Amalia
The owner and all the staff are always pleasant and efficient. I've never had a problem at that location
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May 2022 by Esta EUCEBIO
Horrible service. The owner took extra money for speedy delivery. The package was never delivered. When called Customer Service they told me only the store can tell me the details. One month later package still not delivered and the owner keeps on lying. Very frustrating!!! I will never use UPS ever again!!!
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May 2022 by WESP WESP
UPS lost my package because of this store mistake. Zero response or ownership. Lost my Money and time. I would not recommend this place
