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December 2025 by Danny Alejandro Guevara
Sohaib, the individual at the desk, is undoubtedly the most pleasant and helpful employee to deal with. His energy and enthusiasm are truly commendable. He assisted me with absolutely everything, offered me all the current promotions, and even helped by sealing my package. A perfect 10/10 — he truly deserves recognition for his outstanding service.
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December 2025 by Daniela Onofrei
I go to this UPS location frequently and Sohaib provides the best customer service. Helps explain everything as I usually ship internationally, best customer service I’ve received with a courier!
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November 2025 by Ray Authier
Sohib at store 580 was absolutely great at his job!
Nice to see a dedicated and friendly sales representative!
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November 2025 by jingrui YUAN
super super good
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November 2025 by chen roy
very nice guy ,very helpful
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November 2025 by Serena
Nov 2025:
After having trouble with UPS online pickup due to their misinformation, I came to this branch for help.Was assisted by Sohaib in store and Hassan on the phone. Even during busy or stressful times, Sohaib maintained professionalism & customer care. I was there for a couple hours and he assisted me with respect the whole time. Hassan was very helpful to me on the phone. Also the driver's Paul and his partner were amazing. Thank you all 🙏🏻
2024: Went to this location for the first time and was served by Nelson. He was a very friendly, happy, lively and professional employee. Thank you for making my day with your loveliness, keep it up 👍
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October 2025 by Asad
Sohaib is an excellent customer service representative.
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October 2025 by Oleksandr Pozniak
It’s a great branch and a very helpful staff. I can recommend it.
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October 2025 by The Shopasaurus
Not surprised to see so many 5-star reviews for this store. If I could give them 10 over 5, I would.
Also, this review is just for this store #580 not to be confused with UPS itself. I had actually vowed never to deal with UPS again but it's a good thing I understand there is a difference between UPS as a huge brand and the UPS Store #580, and thankfully so, because this store is a gem.
Where on this planet do you call any business place and a customer rep/attendant picks up on the first or second ring right at opening. Usually you have to give them half and hour to warm up after their opening time. It means she got there way before the opening time and was ready to work. I didn't get her name, but yes, Sohaib is amazing and so was everyone else I dealt with at this store who have been nothing but efficient, helpful, very friendly, attentive to detail and they answer the phone and emails, y'all. How great is that.
From the jump I felt like a valued customer. I think they are outstanding. All of them. Very helpful and patient. Very eager to offer you excellent service. You kinda feel like you are getting special treatment.
I am very happy that the UPS store closer to where I live did not answer their phone after calling them three times and letting the phone ring out or else how would I have discovered this gem of a business. I think I dealt with three different employees who work there and they were all great. Great service is great value in my books.
Did I already say there is a reason everyone is giving them five stars. Well, let me say it again. There is a reason. Whatever issues you have/had with UPS itself is on UPS which I consider to be separate from this store.
Thanks guys!
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October 2025 by Maryam Hashimi
I had a great experience at the UPS Store with Gurnoor.He was very professional, friendly, and patient while helping me. He made sure my photo came out perfectly and provided excellent customer service.
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October 2025 by Hizam Hussain
Had a really nice and welcoming service provided by Sohaib, really appreciate that.
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October 2025 by Sher Jehan
Helpful staff 👌
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October 2025 by jinsheng su
perfect service
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September 2025 by Ference2024
Received a great service as always by Sohaib very fast and efficient
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September 2025 by Jobelle Celocia
Sohaib is such a nice guy and very helpful. He helped me with my photo taken today.
