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February 2024 by Javin Liu
Bought a new Mustang GT. Took good care and was reasonable with negotiation.
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February 2024 by Grace Goulding
I was very happy with the reception and the service at Thorncrest Ford. I went there when I wasn’t getting results at the dealership where I purchased my car. I would definitely deal with Thorncrest Ford again.
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February 2024 by Robb Lavine
Just had a very positive experience at Thorncrest Ford…truck was overheating big time toward the beginning of a trip out to Guelph. Popped in unannounced and the guys were able to pressure test, diagnose and fix the issues right away for me at a reasonable price. The whole team was great, and the mechanic was very competent and very good at showing and explaining exactly what was needed…and they had me back on the road to complete the drive in a couple of hours!Best experience I have ever had by far at a Ford dealership, by far!! Highly recommend- Robb, Toronto
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February 2024 by Tom Cordeiro
Great experience in the service department. Brian truly understands and exudes Customer service as it should be. Undeniably the best service advisor I’ve ever had. Thank you Brian
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February 2024 by ijeoma Uwaezuoke
Besa has very great customer relationship. Her pleasant and soft spoken words over the phone brought to the dealership.On arrival, the team I met is above and beyond. Matthew is great and Bryan is exceptional.Keep up the great work ?
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February 2024 by Cameron Fiske
Amazing!
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February 2024 by Jason De Oliveira
Fantastic service, Jimmy Z is the man. Took his time to explain and go over everything right from the test drive, the ordering process, and picking up our car. You can tell he really cares about the customer and doing what's right for them instead of being pushy trying to just make a sale. We had gone to various dealers as we were shopping around (including other manufacturers), hands down this has been the best experience we've ever had.
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February 2024 by Arshdeep singh
I bought the toyota corolla from them which was trade in by someone. They staff there is very friendly and nice. Delivered on time. All credit goes to GEOPO…very friendly sales person.
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February 2024 by hardeep grewal
Really supportive team, Stan Foreman really solved multiple issues on my vehilce F150. Really thankful to him. My truck got a life after service done by him.
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February 2024 by Gary Darcy
Excellent service I have dealt with Barbara and Antonio in the past and they go out of their way to help and support.
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February 2024 by Domenic DeFrancesco
Excellent service as usual on time friendly . Can't go wrong.
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February 2024 by Peter Elmenhoff
I went in without an appointment to address the check engine light on my 2017 explorer.The service staff did a quick diagnostic and told me the problem at no charge.Went in with an appointment the next day to address the issues.Steve the courtesy driver drove me home and then picked me up even though I live outside their service area. Steve was pleasant and efficient .Service staff informed me what the issues were, gave me solutions, costs and did not pressure me to have the work done. No “up sell”.I will be coming back to Thorncrest to have the work done.
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February 2024 by Stepan Ivakhniuk
Very good and fast. In 12 hours, he got behind the wheel of a new truck. Thank you Barbara and Danny. service
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February 2024 by Colleen Sweeney
Always find the staff to be very helpful and friendly and do quality work.
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February 2024 by Rosemarie Walker
Curtis & the service staff were professional, knowledgeable & friendly. They thoroughly investigated my issues & took the time to demonstrate some of the cars features to help better my driving experience. I felt valued & respected.My experience with Thorncrest Ford helped to restore my faith in the Ford brand.
