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November 2023 by Sandy Banters
Went in for the Black Friday deal and didn’t have a good experience. The lady helping me was speaking on the phone while servicing me. I waited 30 min while she processed the account and then she said it’s not going to work and wouldn’t explain why. Maybe because I refused her upcharges. Terrible experience, not sure the ladies name but she had glasses
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October 2023 by Rico Quiel
Really friendly and helpful staff at this location Shee went put of her way to help me find a plan that suits my needs.
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August 2023 by Kira Kisha
Shee was very wonderful in assisting even gave me water to drink , I really do recommend her and appreciate her assistance in the store… love to her
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June 2023 by Gary Begg (Poliokiller)
After having my THIRD android phone inexplicably in my hands in less than a year (yes, really). I decided enough is enough…..I decided to make the switch to an iPhone.I know pretty much nothing about cell phones, but I live and die with my calendar, my contacts and my email. I was very worried about losing some or all of this data when I switched. I went to the Albion Mall Virgin Store and staff member Shee handled my new phone transition with professionalism. She allayed my fear of data loss and seamlessly got all the old stuff onto my new phone without issue. Excellent service from an excellent employee. Thank you Shee for helping me today. I’m very happy and satisfied.
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June 2023 by Toronto City
Disha was very excellent in her customer service skills and very helpful
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June 2023 by Akshay Arora
Nice plans, great deals on mobiles and lovely staff. Keep up the good work guys.
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June 2023 by Giselle Carlini
Shee is the best customer service agent that I have ever worked with. Amazing customer service with a smile. Thank you
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June 2023 by Shenita Diaram
Amazing service.thank you for great offers and especially for taking care after proving sales.
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May 2023 by Ayushi Borad
I had a great experience today with virgin store. Thank you disha for helping us.
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May 2023 by hetal chudasama
Great customer service!!Always pleasant customer service, they have the best deals on the market and I always leave feeling happy, special thanks to jhanvi for her personal assistance and support
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May 2023 by Rembert Chassang
Everything was excellent. I was out of the store in 5 minutes. Superb service and greeting skill. You will be welcomed by their smiling face. Sheetal helped me.
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April 2023 by Ravish Patel
Good customer service Fast and easy given all operations and given positive feed back
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April 2023 by Sabrina Giordano
Amazing service! I've been with virgin for 4 years now. Always pleasant customer service, they have the best deals on the market and I always leave feeling happy, and never feel like I'm leaving empty handed or ripped off. I recently visited this location, by accident actually. I had noticed a sign in front of the store with some deals for add ons, and ended up walking out with a brand-new phone and plan I was happy with. The staff here was super helpful and enthusiastic with their sales, Janvi gave me a really personal experience. She took such great care of me. I will be coming back in the future,in the event I need any in person assistance or for the next upgrade.
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March 2023 by mauricio munoz
I'm so happy to being atend at store with Disha she's so helpful and nice lady thank you
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February 2023 by Rupinder Kaur
I visited Virgin Plus and I got excellent service by Jatin. He Was so professional and kind. I am very impressed by their knowledge and customer service.