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January 2024 by TURBO CANDY
Pathetic customer service, I had booked an appointment with 'Alden Moore' between 12-1 pm...i'm a student and it's just been 3 days since I landed in canada . I'm new to everything here, i walked for over 50 mins finding my way to this bank...I reached at 12:20pm at CIBC to open a new account. They told that 'Alden Moore' has left and is not available for rest of the day, When requested if they could help me to open an account & i also explained them my situation.. but they just gave me another date of appointments...now I have to walk back 50min and come back next day...This is worst experience.?
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September 2023 by Cooper Silva
They are helpful when I have a problem, the atm machines are almost always available usually no lines good bank, good customer service
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May 2023 by David Hetzel
On the website it shows that the bank is open on saturdays so I came here on saturday and the sign says that they're not open on saturdays . Now I have to go out of my way and waste more gas to find a c I b c bank that is open on saturday.
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October 2022 by Caitlin Phillips
My family has had a very good experience with this branch, everyone has been helpful and professional. In particular, Theresa Mans is a very capable and caring financial advisor for our family.
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March 2022 by Jestin Kuriakose
Worst customer service experience ever. Don’t go to this branch if you expect to do a simple wire transfer.
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March 2022 by Mary Ricketts
Why do you close so early?
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March 2021 by Cate McFalls
CIBC Fergus branch is absolutely the best branch to deal with hands down!!! Each time I need to deal with them they are very helpful, polite and go out of their way to ensure they assist. I would highly recommend going to this branch with any of your banking needs! A personal thank you to K.D. (Financial Services Representative) & D.W. (Branch Manager) you know who you are and you have both been exceptional to deal with.
