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December 2023 by Sean Ellwood
They were $2,500 more a year for less coverage!After 32 years of dealing with Rafferty, my policy came up for renewal. My premiums increased substantially for no apparent reason. No 'high theft premium list', no accidents or claims etc. I have multiple vehicles and was able to get quotes for half the price on my truck. I asked them to shop my policy and they had a month to do so. After getting irritated with lack of response to messages, calls, emails, and errors in coverage. I called another broker 3 days before my policy would expire. Within a short time, I had quotes with reasonable premiums and better coverage.I'd dealt with Rafferty religiously and referred many people to them. I thought I was in good hands. They used to look out for their customers but since they became a member of Insureit Group, sadly customer service seems to have been all but lost.Buyer beware. The devil is in the details...check your rates. They almost cost me $2,500 more a year for the less coverage.
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February 2023 by Thomas Glennie
Great customer service . All my questions about insuring my new vehicle were answered to my satisfaction.
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February 2023 by Nick Selch
Called my broker helped me put my motorcycle on insurance did not take an arm and a leg good insurance broker
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February 2021 by Bryan Farquharson
Rafferty has handled my cars for years and always get what I need done ASAP. Highly recommend.
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February 2020 by Stephanie B
Karen is not friendly and not helpful. Glad my policy is done and I’m now with another company who is honest and actually friendly.
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February 2020 by elena m
I've been dealing with Rafferty for a few years I enjoy the small-town feel the kindness and hospitality of the staff, great prices!!!I have referred other friends there who also got great quotes and cheaper quotes then anywhere else, I don't live in Fergus and I live over an hour away but it's well worth the drive
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February 2020 by Brad Turner
Great service. Always get called back! Karen is amazing to deal with. She will help u out along the way of all your insurance needs! She goes above and beyond and i would reconend her to everyone!
