-
January 2024 by Kristi Hillgartner
Was very impressed with the professionalism and technical knowledge at this location. I worked with Andrew, who set me up with a hardware upgrade for my cell phone. He listened to my ideas and needs and then provided custom options and solutions to them. I was originally looking to keep my plan around the same cost and upgrade my phone with little additional funds put forward and he was able to accomplish this, plus lower my monthly bill and add additional features I was paying overages for on past bills. I was very impressed with the level of service and options presented to me and switching out my phone was a breeze! Not to mention now I have a new phone and pay less- best outcome with the best experience. Go see Andrew if you need to upgrade your phone!
-
November 2023 by Manveer Singh
I really like this store, Nice professional people Always
-
July 2023 by Jastus Devries
Hard to get ahold of
-
March 2023 by Shari Frost
Karley was very helpful today with the questions I had today . Very knowledgeable and pleasant. Looking forward to working with her in the future
-
February 2023 by Stephen Brintnell
I upgraded my iphone today in Fergus, Ontario and got excellent service and advice from Andrew M. He showed us three different scenarios to try to save us the most money and customize our new phone purchase. Thanks again Andrew for making our experience as quick and painless as possible!
-
December 2022 by Cottage Bob
I couldn't pay with debit. They wouldn't take cash either. The young man tried to help me but the system wouldn't let him.
-
December 2022 by Mrs. Gagnon
Andrew was great. Knowledgeable and able to answer all my questions.
-
December 2022 by Sharon Snider
Andrew did a great job ThanksSharon
-
December 2022 by Jess W.
The five stars is not for the store itself but for the employee. I went to this location as a new customer wanting to get set up on a new mobile plan with a new phone. They didn’t have any of the three phones in stock that I was interested in. But Riley, the gal who looked after us was amazing. Very personable and knowledgeable. Willing to go that extra mile even though she couldn’t really help me with what I came in for. She was friendly and cheerful. I left disappointed with the location and lack of stock but not with the service I received.
-
December 2022 by Sherry Martinoni
Ryley helped us get rid of my fossil of a phone, and get myself a new one, without changing the plan too much. She was helpful, knowledgeable and funny. We appreciate the time and effort she did for us today. We will definitely return!
-
December 2022 by Tim Taylor
Went there for a SIM card. You have to show photo ID to just to enter the store! If it wasn’t so a kid could have his phone back I would have have went somewhere else. Apparently customer service is dead, nothing but attitude. What happened to small towns and good service?
-
December 2022 by Tina Clark
I went in for an 0ngoing software problem that I had been unable to fix myself. The ladies were amazing and stuck with it until the issue was completely resolved. Friendly and knowledgeable. Honestly, was amazed how helpful they were.
-
December 2022 by Michael Caseman
Jacob was great! Had an issue with service on my new phone and he got me sorted right away. Super helpful and friendly. Awesome store, will definitely be back.
-
December 2022 by Glen Tomlin
Shout out to Andrew! He wasn't able to help me, but took the time and made the effort to set me in the right direction. Was honest and polite. I will be sure to check Fergus the next time i need something. Thanks again!
-
September 2022 by rand6491
Stay AWAY!!! for some reason you cannot enter the store without showing your ID? This is Fergus!! We don't deal with stores like this.