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December 2023 by Michele Horvat
I have been going to this location for almost 15 years, they have a great selection, and have always been friendly and knowledgeable!
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December 2023 by Mr JMe
Great place for Pet supplies. Every 10th bag of our dog food is free
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July 2023 by Enz Chiara
Very friendly and helpful...
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June 2023 by PAUL Anderson (Pander50)
Had what I needed and was close to me
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February 2023 by Gina Miller
They have a clean store, friendly staff and lots of healthy choices for your pets. Staff are knowledgeable and eager to help.
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December 2022 by derrick
Above and beyond. I’m so impressed by the effort they put in to providing quality pet food. It seems that the conversation surrounding what to feed your pet can be controversial, and in my opinion, they’ve done a great job of offering great quality products regardless of your pets diet! They even offer additional goodies and have an incredible return policy. If your pet isn’t fond of a new food, they’ll take it back. I just make sure to keep my receipt.
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December 2022 by Zelda
They never have the dog food I need and all their toys and treats are so overpriced. 3 stars because the service is great and they take air miles, and sometimes you get toys on sale. It’s good if you want to sneak in and buy your dog a little cookie.
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September 2022 by Jackie P
I had an issue with my box of raw food my dog would turn her nose up with the chicken but was ok to eat the beef and blend from the same box. Weird considering the blend is made out of chicken. I met this super friendly and helpful girl named Shawna. She helped me out with providing me with some sample food until I got back home. I brought back the box of raw with the chicken patties and she gave me my money back. It wasn’t about the money I just didn’t want another dog to experience the same it could’ve been that batch. Shawna is a great asset to that location. Every time I go into that store they are always smiling and friendly. Shout out to Shawna great customer service.
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September 2022 by Andrea
Love Global for all your pet needs, food, toys etc.Nothing fancy, just what you need with great service.
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August 2022 by dean kovinic
Naturo dog food for our poodles is the way to go . Very polite people at Global
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April 2022 by page olsen
This place is amazing and there other location on Scott street in St.Catharine’s is amazing as well. The staff really care about animals and you can tell in there customer service and there knowledge. The stores hold amazing products and they’re always updating inventory with new and exciting products.
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February 2022 by Hailey Lariviere
Always has what I need very good costumer service
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January 2022 by Bm
Great pet store owner and staff are very friendlyMy puppy loves going there
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October 2021 by shawn
I can only give one star because it offers wider range of pet food. The good reviews seem like they might be bought because the staff is no where near the word"friendly".The whole store has a miserable vibe and the staff seems like they don't know how to communicate well. No smile, only has awkward faces and provides misinformation on pet food. So there, no friendly service, no knowledge about products. So why go to this place to purchase?Further more, I AM CONCERNED ABOUT THE ANIMALS IN STORE. They look like they have been abused by human or something or they are sick because they are not sociable at all and their faces need to be wiped clean. It might be because of vacs but still very unusual.They are so liveless I cannot believe my eyes when I first have seen them. As a pet owner and an animal rescuer, I'm certain that this is not normal. Animals who are well-loved by responsible owners OR pet stores do not look like this. The dry food is tiny, the store provides a cage tunnel on the ceiling but guess what? It's locked so cats cannot actually climb to have fun.Update:The store has a prompt reply which I'm glad to see. I'm raising my stars for this promptness and the owner explains some issues I have had. I only say what I see though, you can explain but you shouldn't call it store bashing when people literally just talk about what they see.
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July 2021 by marco santagata
Great selection of products and friendly customer service. If you're conscious of your pet's health this is the place to go.