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January 2024 by baebae Vloggers
Every experience has been great staff is knowlegable and informative .. lots of reptiles on premisis thanks for the care
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January 2024 by Margaret Dithurbide
Very knowledgeable and friendly staff
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October 2023 by Brooke Pattihis
My favourite store both personally and professionally! I have been an employee for roughly two years and have loved every second:) I love our customers and the atmosphere of the business itself. I especially love learning new things everyday and sharing my passion with others and vice versa! Mike is the best boss anybody could ask for!
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October 2023 by Zoe Pattihis
Always has great service and have all the answers to any questions or concerns you may have!
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August 2023 by G Porter
Fantastic! Sam was great. Super patient with our birthday party full of 3-5 year olds. Showed off every reptile and explained each one in such detail. We loved it. The Camen and Snakes at the end were awesome! Being able to have the snakes on your shoulders or in your hands for photo ops was great. 5 stars!
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August 2023 by Caiden TV3
Good experience. Spent over a $1000. Got $3.70c off my total ?No thank you. I would of appreciated that the day of my purchase. Not after my review.
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August 2023 by Drake Peddie (drwhoboy1999)
I buy all my geckos food from here, got them here too.
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July 2023 by Alyssa Giroux
Always amazing customer service and friendly staff ! The best place for all your reptile needs in Niagara
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May 2023 by M Kahn
5 stars for Sam. He was super knowledgeable and entertained our guests throughout the show. Sam was super respectful and fun to interact with. He arrived on time for our birthday. I will definitely invite him in the future and am looking forward to interacting with his reptiles.
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May 2023 by Leanna Bickford
They don’t have the animals any more (like the zoo part)but they did let me and my 6 year old look at. What they they giant spiders they has be hind counter
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March 2023 by Princess Mandy
Brooke was so nice and helpful! We had questions about our snake and she had the answers! She suggested we get a fountain for him to help with the humidity in his tank and safe to say he loves it! They had lots of reptile accessories definitely worth a stop even to just visit the reptiles! Thanks again Brooke :)
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February 2023 by Jennifer Sienk
Went there on January 15 not too long after they opened for the day. We had just rescued a chameleon and needed supplies. I had never been there before and was so pleased. The prices were great but what really impressed me was the staff. The girl on cash (I didn’t get her name) was kind, friendly, and helpful. Mike was awesome. The store was pretty busy but he took his time to show us around, answer any questions we had as well as give us recommendations for the care of our new friend. All my business will go here from now on.
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December 2022 by Adam Stevenson
Been there twice and had some issues with service. The owner welcomed me in to discuss my concerns with him and wants to change to have a "more inclusive atmosphere" and better customer service. Mike is a really great guy and his staff are very nice as well. I'm definitely going back soon to pick up my Salmon Pink toed Bird Eater T and more. Thanks again Mike.
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December 2022 by Ruckus17
Amazing store with lots of great products and animals! What I find best about this store is the staff. Always friendly, always knowledgeable and they always take the time to explain things that need explaining and they’re just overall great! I’ve mostly dealt with Mike the owner and Brooke who my kids just adore! Thanks for all your help guys!
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December 2022 by Mike Phillips
Amazing staff with lots of knowledge, They are all about the care of the reptiles and customers. I highly recommend this store.
