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December 2023 by Brenda Tyrrell
Overpriced. The pharmacy team is as bright as a box of hammers. Worth the drive to Rexall
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November 2023 by DD
Pharmacy is wonderful!! They're very helpful, caring and knowledgeable. Thank you for caring and checking up on me! Also the lady who works in the make up department is very friendly and helpful.
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November 2023 by Cole Warner
They don't have staff to cash you out and make you use a self-checkout but have staff to call security checks and have them follow you around
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November 2023 by Cindy Zomparelli
The only reason I'm giving a 1 is because you can never ever reach the pharmacy when you call. I've lived in Ridgeway for the past 5 years and I deliberately did not have my prescriptions filled at this location because every time I called the pharmacy, nobody would answer. I finally address my concerns at the location and decided to start using this location for ALL my medications. I'm now regretting this because I tried twice this week to reach them and again today for 45 minutes. This prompted me to write a complaint to the head office. The pharmacy needs to answer their phones and with no excuses as to why they don't.
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November 2023 by MMS B
Unprofessional staff at the Post Office desk and one person I am referring to is the Manager. On Thursday, October 19, 2023 at around 1:00 PM, both of the employees were belittling a customer who left in front of other customers for a good 15 minutes.
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September 2023 by Greg Preece
A wilting head of lettuce would provide better service than the staff at this store.
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July 2023 by Kathleen Benner
WOW just left shoppers. No one available at checkout. Had issues with self but no one at all at front of store to help. Looked around and NO one around to even help. Zero stars. Not the 1st time no help or availability at front of store
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July 2023 by Matthew Mooradian
Very rude and non customer focused front end staff working at 12:30pm on July 2nd, 2023. Customers were literally leaving items behind and walking out due to their poor attitude.
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June 2023 by SiSi Sisi
Customer service at the pharmacy is terrible. No instructions on how to take the medication, just expected to pay and go. No worries, I’ll just go to Boggio’s in Ridgeway next time. Your loss ?♀️
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June 2023 by Steve T
Many product/shelves did not have prices on...and the price checkers did not work, so we had to wait until we got to the cashiers to check the price. A big waste of time and frustration.
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March 2023 by Lucas Leskiw
A stand out among local Shoppers Drug Marts imho . Great staff, everything you could ask for and always so warm, inviting and helpful. Also noticed I don’t get followed around like I’m stealing stuff constantly (this one’s huge) and the front store manager will go above and beyond to assure your happiness and satisfaction. It’s not often I leave a store feeling the way I have when I leave this specific location. Definitely worth the trip .
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February 2023 by Diane Milton
I have struggled in the past with the service at this Shoppers location and recently had noticed a huge improvement in customer service and learned they are under new ownership. Lisa was always the most helpful pharmacist and now I believe she is the owner and it shows... the staff are all super helpful.
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December 2022 by Cindi Kapps
2 of us stood for help at the cosmetic counter dec 4th...approx 3 pm...the girl working looked at me...and the other lady standing waiting behind me...near the 19.99 cologne display...she talked to some guy she knew about personal stuff for at least 9..10 mins..we both left...and I left dissapointed not to get help to gain points..terrible service...should be ashamed...not surprisingly the first time no acknowledgement at this location.
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November 2022 by Garry Hum
I live in a small town of Fort Erie. Why is it that I have to drive to another city to find over the counter cold medication for adults and kids. Harder to find for kids!
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October 2022 by James Kirkpatrick
Love this store! Best staff, hard working and caring. Keep doing what you do!!
