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January 2024 by Karlie Thomas
Literally searched the cheapest place to sleep for the night, for the price of the room I was expecting a dump, wrong! My sister is staying at another place and payed double the price and our room is way nicer! So clean, everything is updated and the customer service is on point!
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January 2024 by L Grupp
Wonderful, thoughtful service!Amazing personal help.Thank you !
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January 2024 by Brenda Wood
Located a across from Rainy Lake close to restaurant and arena.Rooms: Rooms are simple and clean.Everything you need is there!
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January 2024 by MIKE SCHNIDER
Immediate assistance and a clean room. Thank you for a great stay.
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January 2024 by Anonymous Anonymous
Booked two nights, arrived to find my room was already taken somehow… received another room after calling a number because there is literally no staff there to actually help you it is an all online process. This took about 1 hour… got into another room since mine was taken I guess and there is only 5 channels on cable, cobwebs in the washroom, used liquid soap and lotion, curtains that don’t meet the window - there’s also a mirror on the other side of the curtain - from the outside of the window you can literally peek in anyone’s room and see on the mirror which reflects the bed as well as the general living area… so no real privacy… furthermore, the washroom in the room I received which was supposed to be a replacement room had a clogged shower/tub drain which I learned when I tried to shower and attempted to resolve by contacting the hotel. Through my attempt I contacted the same phone number that helped me find my new room and asked when this could be resolved for them to ask my name like 15 times, because I really just wanted to know when it could be resolved as I was interested in another room for accommodation or potentially a refund or quick resolve like maybe within 12 hours. Well that wasn’t good that I didn’t share my name, they threatened or did call the police. Then they started spam calling me and texted me that “Someone is coming to check on you. You don’t seem well.” To which no one did. But I left anyways after receiving a threat of police… I wish I took photos of the mirror because that’s weird. I informed them I was going to be leaving after being told I could not receive another room or check out early (I had 2 days/night booked) also after the threat of police at where I’m supposed to feel safe and rest. Keep in mind I just arrived at like 11:30pm waited until 12:30am to get in a different room and left at 6:30am. I guess I spent like 6 hours in that room but 2 hours was stressing about police and some form of retaliation for me bringing up an issue or something… I ended up getting a room somewhere else, which was way better 10x better. I give this place a 1/10 To reiterate, refused a refund or early check out and refused an accommodation room and threatened or did call the police and was an overall bad experience in the city of Fort Frances, Ontario, Canada. ALL THIS OVER A SHOWER DRAIN AND ME ASKING HOW LONG THIS COULD BE TO GET RESOLVED. The craziest phone calls ever to, it’s weird.
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January 2024 by Janis Tom
Was so relaxing, I didn't want to leave lol...services was great ?. Would stay again?Noteworthy details: The room we had felt like home ?
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January 2024 by Ivo Kohans
This is a review based on staying in rooms #104 and #102.The fridge in these rooms is mini fridge, so you will not fit bigger box of ordered food into that fridge.There is microwave and Keurig. So no chance to get boiled water for hot chocolate or herbal tea or anything other than Keurig black tea or coffee.Shower water pressure is great. Daily cleaning and checking towels.The rooms were clean, but there was carpet on the floor ( I didn't like the carpet on the floor, but it's my personal preference). The light level is low and it's not comfortable to read books in the room . But there is a small light above the bed headboard. USB/clock/plug available right beside the bed.Rooms are not designed to stay longer than a couple days (in my opinion). There is no extra furniture than a mini round table with two chairs. The jacket hanger is beside the bed away from the entrance.Room #102 ( at least at end of Nov.) have toilet at front of sink. Spence between sink and toilet is approximately 4.5". So no room to do your business on the toilet normally.P.S.Owner didn't like reviews with 3 or less stars and will cancel your booking if you don't delete your review.Rooms: In my opinion you should avoid book room #102, but that's individual preferences. I just don't like to do my business on the toilet sideways :D
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December 2023 by Mark Dyrland
Rooms were neat, tidy and clean and decorated nicely. Checking in was a breezeA nice little
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December 2023 by joshua sacchetti
Every day i came back from work covered in clay and felt so bad dragging it in the room and getting it everywhere. That being said everyday i got back it was cleaned as well as the room being serviced normally! Very happy to
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November 2023 by Ken Matheson
Great little simple hotel. Great veiw of rainy lake. Great staff and very clean rooms. Satalite tv and in room coffee.
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November 2023 by Jack Yard (SchumacherJack)
Nice clean rooms. Convenient location. Not seeing or talking to the front desk person is different and for old timers like myself, well I miss the personal touch. That’s progress for you. When booking I couldn’t get the promo code for a discount and trying to book through one of the booking sites was awful. In the end I used their own site, and still couldn’t get the promo discount. But I’d stay here again.Food & drinks: Restaurant nearby.
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November 2023 by Tish Cramer
Rooms: This is a basic but nicely updated motel. This is a repeat stay for me. Very comfortable with all the basics. Contactless check-in. I called from the lobby to book a room. I reached a real person immediately, and I received my key remotely. CLEAN as a whistle ?.
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November 2023 by Gary Basler
I discovered that if you are crossing the border and heading into Canada it was much nicer to stop here than to try and find a room in International Falls which proved to be difficultWalkability: The hotel was situated across the street From a walking path along the Rainy River ... Very nice
