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October 2023 by Cory Marazzo
Poorly run!!! They don't return emails or phone calls. Voicemail box is always full. Inconsistent invoicing and receipts. Miss a payment and they'll lock you out from accessing your stuff, but then aren't available to give you access back. They haven't sent me invoice in a few months and I can't reach them! Have to drive 1.5 hours to the storage unit to visit in person but have no idea if there will be anyone there. Avoid this place.
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July 2023 by Sarah Day
Good luck trying to get a hold of the office by phone or email, all of your calls and messages will go unanswered after you sign up for your unit. At one point I had to show up to the office because I couldn’t get a hold of anyone (I was being charged $20 in late fees for several months despite paying on time). The lady in the office told me the phone number goes to the owners not the office which is hard to believe. I went this afternoon to pick up some things from my unit and the keypad to get in was off/broken and I couldn’t get in. No point in reaching out to them as it would be a waste of time. Don’t bother renting a unit here.
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March 2023 by Bradley Feeney
I had given them post dated cheques for the year.I am paid up but they, for some reason they cashed 5 cheques all at once and drained my bank account.And to top it all off, their phone is out of service.I want answers
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January 2023 by Cal Clarke
I have tried for 3 weeks now by calling and leaving voice-mail, as well as emailing multiple times with absolutely NO response from anyone. Doing home renovation and need a unit for storage but no one ever responds.Have used this place before as it's closest to home.Does anyone know if they are still open for business?????
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December 2022 by Chantal
I have been trying to get a hold of someone in the office for a week now. No one answers the phone, they don't respond to emails or voicemail and they have been overcharging me for my unit?
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December 2022 by Rain Zack
I have been trying to contact this location for two weeks via email phone calls and leaving voicemails Not even a courtesy response I do not recommend this location as soon as I get back to town I will be moving my things
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December 2022 by Dan Buott
Currently expanding their units, a little on the expensive side but good.
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December 2021 by Sean murley
My favorite stop in Peterborough
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December 2019 by Jeff S
Have been renting for years. The property is well-maintained, the people friendly and helpful. I can pay them through Interac which makes things easy.
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December 2019 by Canadian Bushcraft
Prices are fine, though they don't try to inform you if you missed a payment
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December 2019 by David Feeley
Yet pleased with service price and immaculate premises. About to upsize to allow us to do some renovations!
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December 2019 by David Green
I have used them lots awesome people
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December 2018 by Robert Swann
They were great to deal with and the price was reasonable but I wish their hrs were longer. Nice and friendly and I even got a Christmas card from them
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December 2018 by Randy Wood
I've rented space from this establishment for years now and I have never had a bad experience. As a matter of fact, the people there are great in my books. Thanks for the service.
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December 2018 by B “Rusty55” Soul
Management is very bad. No organizationally skills what so ever.
