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February 2024 by Mary Mazzone-walt
The worst experience ever. They charged me 178,00 for a bracelet clasp, gave it to me, and then asked for it back. Kaley disappeared with my. Bracelet for about 15 minutes, when she gave it back to me, I noticed that they had changed the clasp with a smaller one. When I confronted her, she responded br saying “oh,, you noticed” she got nervous and told me she would give me my money back. Not to be trusted. Who knows how many people they’ve done that to. Beware. They are scammers.
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February 2024 by Cel Logarta
Always the best service. Jimmy always goes above and beyond, reliable and consistent work. Honest, friendly, and reasonable pricing.
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December 2023 by Robert Vozza
Had a fantastic experience here at Brilliant Gold Jewellery. The team was extremely helpful from the moment I walked in and remained amazing throughout the entire process.I went in to purchase a custom engagement ring. I only had a general idea of what I was looking for so luckily Heather really helped me out by showing me different styles and selections as well as explaining all the different types and qualities. She was incredibly knowledgeable and helpful. Definitely made finding the perfect ring easy. She also helped out every step of the way after that. It was really nice to have someone truly care and want to help and had a lot of patience when it came to explaining everything to me when trying to narrow down on exactly what I wanted.Once we locked into what I was looking for, I met with Jim who was pleasure to deal with as well. He again was very helpful, knowledgeable and patient. He showed me different diamond types and shapes and sizes and qualities which really made the process of purchasing a custom ring effortless. After proposing I had gone back with my finance to size the ring and Jim went above and beyond to help us that day.I don’t normally write reviews but I definitely want to make others aware that this is the place you should go to for your jewellery needs. Great pricing, quick turnaround and can’t say enough about how great the team of people here are.The custom ring came out completely stunning .. I couldn’t wait to propose when I saw this. My now fiancé loves it and is getting a lot of compliments all the time ! The diamond is so clear and sparkly .. incredible quality .I will definitely be coming here for all my jewellery needs. I’m so happy with my experience
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November 2023 by shsm7698
I often make my way into Brilliant Gold, most times to purchase something when birthdays or Christmas nears, sometimes just to say hi. The staff that I have come to know over many years at Brilliant Gold have always been welcoming, friendly and provided me with great service. Recently, I purchased a ring for my wife and Heather and Kailey helped me pick just the right one, as usual. So I wanted to say thank you to both of them. Rick
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November 2023 by Bethel Omero
The brilliant gold jewellery team created my dream engagement ring and I am obsessed with it. They are the best and I would definitely recommend them for all your jewelry needs!
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August 2023 by Dana Sheppard
Always great service. Have been my go to jewel store forever. They have made me rings, fixed watches, sized rings. Great service.
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April 2023 by Dawn Malmquist
Recently had my wedding rings resized and when I got them back they were like brand new! Staff is very friendly and helpful and the pricing was comparable to other jeweler's. Thank you for the wonderful service!
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April 2023 by Mitchell McCaughtry
My fiancé and I had such a wonderful experience here. Jim and Heather were so helpful and lovely. They really shared in our excitement and were apart of the whole process. We had our ring custom made and it turned out beautiful! I would definitely recommend coming here for your engagement ring!
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January 2023 by Adam Rivers
Had a engagement ring repair done by brilliant gold and they did a fantastic job. They went above and beyond on the repair. It looks better than the day it was purchased! Super happy with the customer service and the quality of their craftsmanship. Would highly reccomend brilliant gold for all your jewellery purchases and repairs
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November 2022 by Karin Hamilton
I have been shopping at Brilliant Gold Jewellery for years. The owner and staff have always been very friendly and helpful! I truly trust their expertise in the business! Me and my family will continue to go back and support one of the best local businesses in town!
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November 2022 by DTChiang
I came in to purchase an engagement ring without any prior knowledge on what to get. Jimmy explained everything thoroughly and let me look through his magnifying glass at the diamond to make sure I knew what he was talking about. It was a great learning experience which made me confident on my purchase. The turnaround time was amazing so I ordered custom earrings from them with the same great results. It also helps that everyone that works there is so friendly and greets me when I come in. I’ll always come here for my jewelry!!!
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November 2022 by Kelsey Craig
My fiancé proposed to me with a custom ring from Brilliant Gold Jewellery! I could not believe how beautiful it was. We went back to get it sized and everyone was so kind, helpful and knowledgeable. Jimmy was incredible throughout the whole process. My fiancé said he had no idea how to choose and design a ring and Jimmy helped him create the perfect ring for me! There is always a quick turnaround time whenever we visit and the customer service is wonderful. I encourage you to visit Brilliant Gold for your jewellery needs!
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July 2022 by Sean Caillemer
I come here regularly to have my Tag watch battery replaced and everyone is always so helpful and friendly to say the least. I brought my watch in that had some water get into it (I forgot to tighten the crown) and they inspected it and checked the seals and cleaned it up and had it running perfectly. I was more than happy to pay but they said no charge..I was blown away and will always come back and will refer this place to anyone I can! Over the top customer service!
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June 2022 by seancaillemer082277
Fantastic customer service, these guys are so friendly and fair. I would highly recommend.
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March 2022 by Chuckster
I left a watch to get the battery changed. First off, they charge more than double the cost of the battery to change it. Secondly, they did not even change the battery. It is an older watch and the back light did not work after picking it up, so i figured because of the age that function is gone. The watch also stopped working at one point as I had to reset the time when I noticed it was off. Out of curiosity, I decided to get a battery from The Source and change it myself. Guess what happened. The back light was working and the time has been correct. Unfortunately I payed cash and tossed the bill before I replaced the battery myself. Needless to say, I will not be taking anything back in the future to get ripped off