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February 2024 by Dave McRae
Without a doubt the best experience I've had at a dealership. The care, compassion, patience, and attention to detail from both Brittany and George made it an all around terrific experience. I'm truly grateful for their professionalism. Thank you!
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February 2024 by Usman Mirza
hidden gem... better deals, great staff and they get you best deals.. bougbt a Dodge ram rebel gt.. after 3 different dealer ships.. this was the one that locked my business with their professional and friendly staff
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January 2024 by Matthew Galliford
Excellent service department. Also, the sales team are very knowledgeable and helpful. Thank you George for your assistance.
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January 2024 by Joe Gabriele
Bought a jeep gladiator Mojave from here absolute nightmare from day one. From scratched windshield and having it replaced on a brand new vehicle at speedy glass they destroyed my new jeep dents and scratches all over the hood. After several weeks of back and forth I was compensated $1200 for the damages. After one year of owning the jeep the entire suspension failed under warranty all four shocks needed to be replaced which I wasn’t happy with so I traded it in and took a massive loss all in which the dealer did not care at all would never buy from here again very happy with my new vehicle but extremely upset that after spending so much money on a top trim gladiator that actually it was a piece of junk sold to me by this dealership. Don’t buy from here in ever. The only positive thing about this place is in service there is an elderly women named Janice she is amazing I wish the rest of the team were more like her
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November 2023 by Michael Cordeiro
Have never had a good experience with this dealer. Went a few years ago for a recall. Well they installed the wrong part 3 times without checking it. (A warped mirror btw very easy to double check). And ended up just installing my original mirror back onto the truck after the 3 failed attempts. I also was offered nothing for them wasting my time. Well today I went in looking for tires. Called in advance to get pricing and was told a certain price with their 3 for 4 deal. I confirmed that the price I was getting was for all 4 tires. Was surprised it was actually a decent price and cheaper then what Canadian Tire was offering for the same tire (800$ more at Canadian Tire). Well I came in and first the guy I spoke to on the phone was "on lunch" and the other two employees at the desk couldn't help me even though I haven't ordered the tires yet. Whatever I left and came back. I ended up speaking to a different employee anyways and he gave me a price that was about 5 times what I was told on the phone and double what the same tires are offered for at Canadian Tire across the street even without a "4 for 3 deal". He told me he could give me a "deal" on the tire and still gave me a different number per tire then I was told for all 4 on the phone. Litterelly pulling numbers out of thin air so clearly it wasn't a misunderstanding as no number I was given was what I was told when I called. He then belittled me and said "well we can maybe get you some Chinese tires for that price". This dealership is good for nothing but wasting time and money. Clearly they run their business on hoping they can take advantage of people who don't know any better. Left laughing because I couldn't believe the blatant dishonesty and unprofessionalism I experienced at this place for the second time. Go anywhere else for just about anything else couldn't recommend these guys less.
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October 2023 by R Miro
4 years ago, purchased new Chrysler 300 S. Recently had vehicle serviced. Honesty and pride of work performed prevails in each departments. So pleasant to deal with Georgetown Chrysler
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September 2023 by Julie Arnott
I just want to say that Janice who works in service goes above and beyond for her customers! I had no appointment and she still squeezed me in knowing they were totally booked! She even stayed late after she was done on the clock to ensure my vehicle got done for me! This lady is top notch and she’s the reason i come to Dodge Chrysler in Georgetown!! Amazing customer service goes out to Janice!!!!!
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September 2023 by Sundeep Singh Pardal
Jeep Customers "Warning". Poor customer experience and poor / substandard vehicle equipment. Read details of packages that you buy with new Jeep vehicles and how they work. You will pay thousands for it, but they will not work, and technicians have no idea how it will. These people can trick you as they will not share the fine prints.I bought a Jeep GCL with 5 years comprehensive service plan, which included a sèrvice car if incase my vehicle is required to be kept in the service station for a longer duration.So, I faced an issue with front vehicle collision detection, highway drive assist, auto lock, night vision, AC, rear passenger entertainment system, etc. etc.First, I experienced that not all service centers are equipped to handle these issues. Okay, so I drove back to Georgetown Chrysler from where I bought it. My vehicle is now being kept in service station for 3 days... obviously, I asked for a service vehicle only to find that it can only be provided if the vehicle is immovable, and since technically mine can be driven, I will have to make my own arrangements. Here I am.. high and dry without an arrangement. WOWThis was my 3rd visit to jeep service station and every time, I am taken aback with their poor customer experience, lack of empathy, and shocking surprises.I feel I am stuck with Jeep now. Don't waste your money.
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August 2023 by Thaikeri s
Worst experience in this location for the service.Very nice people in sales side, but Service is for 1 star.Service manager do not know how to talk to clients when I asked questions about serviced car, answers was root and he didn't even let me finish my concerns.In addition I notice at pickup- car hood was scrached with the fresh paint rolled up, but obviously they are not responsible for the damage I was told.They didn't even try to apologize or calm the conversation.They don't care about clients and have them come back.
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August 2023 by Howard Martin
When to the Dealership with a noise issue I couldn't resolve. Two shops could not find the issue.Thanks so much to Janice and Deep to persevere until they found the problem and fixed it.Service above and beyond, I can't recommend them enough!Thank you so much guys!
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June 2023 by G S
I recently purchased a brand new Dodge Challenger from this dealership and was blown away by their exceptional service. The sales team was knowledgeable and attentive, guiding me through the process effortlessly. From start to finish, everything was streamlined, making it a truly unforgettable experience. I highly recommend this dealership to anyone looking for a top-notch car buying experience.
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June 2023 by Deep Singh
I recently purchased a brand new Dodge from this dealership, and I couldn't be happier with my experience. The staff provided outstanding service, guiding me through the options with expertise and patience. The entire process was seamless, and their commitment to customer satisfaction was evident. I highly recommend this dealership for a perfect car-buying experience.
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June 2023 by Garry Sekhon
This Dodge dealership truly exceeded my expectations. The sales team was knowledgeable and attentive, guiding me through the process seamlessly. They helped me find the perfect Dodge Challenger, and the transaction was smooth. Their commitment to customer satisfaction was evident, making this an unforgettable experience. I highly recommend this dealership for exceptional service!
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June 2023 by Kristy Micallef
I just recently purchased a Jeep Wrangler from Georgetown Jeep… the staff were incredible. A special acknowledgment to Andrew, my sales person. Andrew was incredibly patient while I took everything in and made decisions. His professionalism was off the charts, and his ability to work with numbers was truly impressive. Andrew went above and beyond to make this big purchase one that I was comfortable doing and one I would definitely do again. Shout out to Mike and Brittany who were an integral part of this award winning team and experience for me!
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February 2023 by Dave Hallahan
I dealt with Brittany, she went above and beyond. I called her with the specs I was looking for in a Dodge Ram and she found me exactly what I was looking for at a lower cost than all of her competitors.I would highly recommend this dealership and will definitely be purchasing my next vehicle from them.Already referred her to two coworkers.THANKS again Brittany.
