-
March 2024 by Andrew Herbert
If I could share a 0 star rating or even a negative one I would.NEVER GO HERE FOR ANY SERVICES. ROB the funeral director has no clue what he is doing and says he has been in the business for 30 Years to me..THERE IS NO SYMPATHY WITH THIS MAN!!! Toby the owner isn't any better.. I've complained to the bereavement services Ontario and as well as the bbb. NEVER GO HERE EVER!!!!!Horrible sympathy for a dead 4 year old...Absolutely despicable ...
-
February 2024 by Rachael Bozzetto
Thank you for your assistance, much appreciated!
-
December 2023 by Claudia Sinanios
Nobody likes funerals, funeral homes, or death.This place, is 5 stars, because of AMY. At the end of the day, no one is going to be happy at a funeral. But Amy, is the most incredible, kind, organized, and warm human being I have ever met. During one of the hardest days of our life, she took care of anything. It almost felt as though she knew what we wanted before we even said anything. The staff at the funeral home were great, the ladies serving coffee and food were kind and patient. The funeral home was nice.All in all, I hope we dont need to use their services in the near future, with that being said, I never expected such INCREDIBLE people, and service on such a tough day.Amy, we thank you so sincerely for everything you do. Jones is so lucky to have someone like you.
-
August 2023 by Dwaine Praught
We are extremely grateful for the wonderful job done by Rob and his staff in guiding our family through such a difficult time. They helped us simplify the decision-making and then executed the plan flawlessly, offering additional support whenever it was needed. The home was decorated beautifully for the visitation allowing for a comfortable meeting with family and visitors. The attention to detail enabled us to focus on our own priorities with little concern as the arrangements behind the scene.
-
July 2023 by Monica Nobile
The staff at Jones Funeral Home were there for us and with us every step of our difficult journey when my mom passed away. They took care of all the arrangements so we could spend quality time with our family. No question was unanswered. They offer referral service to local faith leaders. Their compassion is heard in every word to everyone. They truly are in this business because it is their calling.
-
May 2023 by James Pasichny
Our family has used Jones Funeral home as long as I can remember...going back to when the Jones family ran the business. When our father recently passed away we didn't hesitate to contact the wonder staff at Jones. Rob did a fantastic a job guiding us through the process...making suggestions and ensuring we were comfortable with all aspects of Dad's final preparations and the service for the family...both locally (hosting the service / reception) and for those from out of town (providing a Web based Live Stream). Every family deals with the loss differently, we use humour as a release...Rob took our kidding / teasing in stride giving as good as he received. We would be remiss if we didn't call out the two wonderful ladies who looked after the reception. They were so friendly and warm. I close off by thanking all of the staff at Jones for once again making a challenging few days less difficult. We thank you all for what you did for us.
-
April 2023 by Velvet Alcorn
The staff and service is above exceptional. They allowed my family to make a sad situation in our lives to be a true celebration for our beloved Mother. From the professionalism to courtesy from all that are employed, I truly can not sing enough praises for them. As a business woman myself I can be quite critical of any customer service, but can truly say they made the whole process easy and stress-free. Thank you from Jeane Magees family
-
March 2022 by Vimmy C
One of the best funeral homes I have attended in Ontario I lost my mother in law and was pleased with their service rendered it was well organized everything went well as expected
-
March 2022 by Lyndon Khumalo
The service was great, everything was done professionally. The staff was honest, helpful and caring.
-
March 2022 by CA M
Amy and the staff at Jones were incredible.We lost my grandmother during one of lockdowns so navigating her death and the funeral was made easier by the compassion and guidance that Amy showed us.Everything was well organized and we will forever be grateful to the entire staff.
-
March 2022 by Thomas Warnaar
They did a great job during my mother in laws service.
-
March 2022 by Karen Major
Losing our beloved mom, and wife to my father of 70 years, was difficult to say the least. Jones Funeral home helped us every step of the way, with concern and professionalism, all of which helped ease the many details and decisions one must make during a time of great sadness. With much gratitude from Paul Major and family, to all those who helped us find our way.
-
March 2022 by Denise Lafontaine
This is my honest review of my experience with Robert P Blackburn, Funeral Director.My complaint will be sent to the BAO through the complaint process.Consumer Beware!!! Mr Robert P Blackburn, Funeral Director at Jones Funeral Home Georgetown, made promises to me he immediately broke. He made guarantees to me that he did not honor, he told me he was there to help me but purposefully hindered me.At a time when I should have been able to trust a professional who is in the role of Funeral Director, Mr Robert P Blackburn, made this experience harder, lengthier and more frustrating than anything I have ever encountered. He was NOT there to help me.I trusted him and found out that there are no consequences for his incompetence. He can turn the death of your loved one into a nightmare and walk away laughing, because he can.
-
March 2021 by Peter McKeown
I have lived in the area for over 15 years and have heard of several issues with this funeral home from insensitivity to incompetence and most notably and of recent a friends mother passed away and the family selected the folks at Jones to take care of handling their wishes with respect to their mother, one of those was to record her fingerprint as a momento. This a service offered by Jones and selected by the family and yet was forgotten before cremation.Attention to detail and respect are the hallmarks yet you hear the opposite from this place
-
March 2021 by Dylan Macleod
my mom recently passed away and jones was supposed to saver her finger print as a keepsake for us but they forgot and cremated her anyway never trust Jones Funeral home they dont care about your loved ones they just want your buisness, please go somewhere else unless you want to go through losing your loved one more than once
