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December 2023 by Tony Fortunato
Place was clean staff was nice, not a lot of parking, man it was expensive to ship my parcel
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November 2023 by Adam Marshall
Never had a bad experience here.The other night I went to drop off an Amazon return. I arrived at 6:34 pm and didn't realize that they closed at 6:30. As I was checking the closing times on the door a woman sitting at the counter at Bar Burrito opened the door and said they closed at 6:30. She asked me what I needed and I told her I just had a return. She exited Bar Burrito and I saw she had a UPS shirt on. She reopened the UPS store and took my return package. She didn't have to do that, but it saved me having to return the next day. Very appreciative of her.
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November 2023 by Eileena Rideout
I'm not a fan that when dropping off packages they're just a open box near the door. Very easy for theft. Besides that they're great. I love that I can drop off papers to be shredded too.
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November 2023 by Harshul Khanna
Dikshita was really helpful ! Stayed back for me after hours so that I could get my passport pictures urgently.Thank You!
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October 2023 by Alexandra Wolff
Amazing customer service!!! Stayed open late so that I was able to drop off my package. Very accommodating and friendly!Thank you so very much ??
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September 2023 by Charley R
I've officially stopped going to this location effective today. They are smiles when you enter and they want to tell you about their passport photo option but each and every time I come in with an Amazon return I get hounded, today was a treat. They wouldn't accept my box because their "wasn't enough tape on it" I said ok, where is the tape gun? They spoke at length in another language then turned to me and said "We don't have that - but we can charge you a dollar plus tax for a piece" The two ladies running this store are ridiculous. Good riddens*updated review*Your claim that you "offered to help repack it is a blatant lie" if I was told I need tape to close my box why in the world the box need to be repacked? I left because I was horrified by your lack of customer service and price gouging over a piece of tape.Let me crystal clear: My box needed a single piece of tape to close it. I have been going to this store for years, and there was always a tape gun available, but you apparently abolished this service and think charging a dollar for a 12-inch piece of tape is reasonable. You can certainly attempt to write yet another disingenuous reply to fabricate another piece of the story, but I hope this review reaches anyone who will see you're making it up. All good. I'm glad to see you put more effort into writing a reply than you did with assisting me in store.
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September 2023 by Sams Club
I had a really great time at this UPS Store. They were super helpful with my shipping and printing stuff. The store is neat and has lots of things you might need. Ms. Patel and her team care a lot about customers, so I totally recommend this store for shipping and printing. Awesome experience!
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September 2023 by Kajal Trivedi
I had an exceptional experience at the UPS Store owned by Ms. Jalpa Patel. The staff's expertise and friendly assistance made my shipping and printing needs a breeze. The store is well-organized, offering a variety of services tailored to different requirements. Her commitment to customer satisfaction truly shines through, making this store a top choice for all shipping and printing needs. Highly recommended!
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September 2023 by Siddharth Trivedi
I am absolutely delighted to share my outstanding experience with the UPS Store owned by Ms. Jalpa Patel. From the moment I stepped into the store, I was greeted with warmth and professionalism that truly sets this establishment apart.Ms. Patel and her team exhibit a level of customer service that is truly commendable. They are knowledgeable, attentive, and go above and beyond to ensure that every customer's needs are met. Whether it's assistance with packaging delicate items, shipping solutions, or printing services, they demonstrate expertise and a genuine desire to help.The store itself is organized and well-maintained, making it easy to find what you need quickly. The range of services offered is impressive, and I particularly appreciate the convenience of having various shipping options available, tailored to different timelines and budgets.What truly stands out is the dedication to customer satisfaction. Ms. Patel's leadership is reflected in every interaction and transaction. Her commitment to the community is evident, and it's clear that she takes pride in providing exceptional service.In an age where excellent customer service can be hard to come by, the UPS Store owned by Ms. Jalpa Patel is a shining example of how a business should operate. I wholeheartedly recommend this store to anyone in need of reliable shipping, printing, or packaging services. My experience here has been nothing short of exceptional, and I will undoubtedly return for all my future needs.Thank you, Ms. Patel and the UPS Store team, for your dedication to excellence and for making every customer feel valued and cared for.
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September 2023 by Yash Patel
Ever since my printer stopped working, I am using this place for printing services. They provide best service at reasonable cost. Also, the staff is very helpful, humble and welcoming.Thank you.
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September 2023 by brittany graham
Such a great store with amazing staff! SO helpful and knowledgeable, thank you so much!!
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August 2023 by Kathy Wang
Worker is not good at prioritizing customers. There were 3 customers in the store, the first customer was being helped than was abandoned and ignored to help the second customer. The first customer had to address the worker for his order to be completed.
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May 2023 by M U S T Y-C H A N
This store is the most best for shipping. The employee there are nice and they treat you with respect. There is a wonderful lady named Jalpa , She made the job easy and simple. I was there for shipping the other day and the package was delivered the next day! You really don’t get this type of service in small businesses.Incredible customer service.
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April 2023 by Mirchi-chan
This store is the most best for shipping. The employee there are nice and they treat you with respect. There is a wonderful lady named Jalpa , She made the job easy and simple. I was there for shipping the other day and the package was delivered the next day! You really don’t get this type of service in small businesses.Incredible customer service.
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April 2023 by Chris Green
very helpful staff very nice experience.
