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December 2023 by Eric Sonsogno
For the past 5 years I have seen the Walmart in Georgetown Ontario go down hill. The customer service is awful and the store looks like a dumpster fire, it’s always dirty. I saw a couple waiting for 10 minutes for a price check on something they wanted. And don’t get me started with the employees talking to their friends in there language. It’s getting harder and harder to step foot inside this Walmart.
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November 2023 by Eliana Vivas
Not a great Walmart. They never have fresh fruits and vegetables. I’ve gone days where I can’t even buy bananas since it’s empty. Lettuce is always bad. They should definitely improve the produce section.
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November 2023 by H. Ho
This used to be a great Walmart until they strategically let go of many local Georgetown employees. The Indian staff here are trained to lie on behalf of their manager when they don't want to provide certain services. Management here is neglecting essential services and shoppers don't enjoy supporting at this location.
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November 2023 by Narayan Ruchal
This Walmart is very well managed. I say this after I visited many Walmarts in Mississauga and Brampton. It is clean, items are placed appropriately. The cash out staff are active and ready to help anytime. Today, first time I visited their bakery section, so I needed help in finding out the item I needed and a sweet associate, Bella graciously helped .She was very cheerful and friendly.
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November 2023 by Y Y
Thursday Oct 26, 2023 around 7:10 pm at the photo centreVery poor and rude customer service by the lady covering for the lab associate.I came to pick up my photo and asked the lady to crop few pics I brought with me from home which I always do, she refused to cut them because they’re not done at Walmart, I told her I could do it myself if you just pass me the cutter, she said I’m not allowed to move equipments and she invited me to come behind the counter if I want to do them myself. I told her sure and I started cutting them then she called the manager on duty “Judy” and told her I have a customer inside and he is abusing me verbally and very rude!. I told her I didn’t abuse anybody and all what I wanted is to cut my son’s photos. Then “Judy” came and yelled at me asking me to leave loudly that everybody turned their heads as if I committed a crime! And I told her I haven’t abused anybody here and what I asked was so simple it’s a courtesy I always get at all other Walmart photo centers, and that lady asked me and gave me permission to come behind the counter and that I DID NOT SNEAK IN.To sum up that was not the first time I experienced a very poor customer service at this store but today was the worst. I’ll tell everybody in the neighborhood to be careful so they don’t get disrespected the way that lady and her manager “Judy” did to me. Me and my wife will never shop at this location again, we would rather to drive further or pay little more at superstore for better quality service
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October 2023 by Lady- Bug
This store has gone downhill, definitely not what it used to be. Clothing racks are disorganized, and all crammed together and the store just has an overall untidy feeling to it. What really angers me the most is that they no longer have baskets for customers to shop with, you either carry everything or push a large cart around the store. Guess what, I buy less now and spend less time in your store as a result of the above and I’m at the point where I will take my business elsewhere.
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September 2023 by Kris
The racial profiling is very clear here. Having a racialized person also being the one to conduct it made it feel worse. I guess if it’s assumed that you don’t live in Georgetown, you’re not welcome. If you don’t want to be followed around a store like you’re a thief, don’t shop here. Did Walmart get rid of loss prevention agents, because I’m sure it’s their job to watch and assess theft behind the scenes. If you’re going to try and watch someone under the presumption that they’re a thief, at least show some subtlety. Also, when confronted, the manager tried to gaslight us like we were stupid. Returned everything.
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September 2023 by Eric Doubt (abilityhaiti)
Walmart has been my pharmacy for a long time and always helpful. The other day the pharmacist, Charles, flagged one of my prescriptions for a specific reason and recommended doing an overview of my prescriptions for my family physicians due to the flag. He actually spent 20 minutes Giving advice and collecting information. Above and beyond I would say. Thank you, Charles.
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September 2023 by J Besp
The decline of this store is incredible and sad. Been shopping here for over a decade and the staff was consistent, friendly and helpful. The store used to be clean, organized and well stocked, despite selection being limited. Now, I avoid it at all costs. Cashiers always only 1 open, self checkouts are plenty but only 2 or 3 open, the back ones leading to the mall are always closed. Products often scan higher than marked and not only do they argue when they’re wrong but they come with excuses why they won’t honour the “scanning code of practice “.What once was a beautiful, pleasant and clean location, is now a dump and sinking further.Sad.
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August 2023 by julie
Rudest unhelpful customer service.. always out of stock. No longer do exchanges. Will definitely never go back. Shame on you Georgetown walmart, i WAS a frequent customer .
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July 2023 by M S
Sometimes they have good options for clearance items. Staff is nice but stock for certain items is less.
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July 2023 by Kelly Stiby
I would like to thank the staff of Walmart Georgetown for your care and compassion. I thought I had lost my wallet in the store and the help and concern was outstanding. I was lucky to discover that it was in my car but the efforts by all the staff was so greatly appreciated.
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July 2023 by Aman Sandhu
Poor customer service. Indian staff is very rude, unprofessional, argues alot with cx. I would not recommend anyone visiting this to waste time and get depressed by staff and poor customer service. No stuff is organized in store and when you ask for help from staff they just ignore you and would not help. Either the staff is busy in their own gossips .
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June 2023 by Charlie S
Very poorly run store!!!Poor customer service skills from the assistant manager, short little Indian man with glasses.Customer service is no longer a goal at this locationHow this Wal-Mart has changed !Used to be a really well run store.Personally l will never shop here!
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June 2023 by Area 416
All shorts are size X-Large, xx large,xxx large, can’t find one decent pair of JUST LARGE??♂️??
