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November 2023 by CHANTELLE KIMBLE
I love taking my vehicles to Dons. As a woman, it’s nice to know he’s not trying to get more money from me.I’ve trusted Don with all of my vehicles, for many years. His prices are fair. They pay attention to detail and only work on what is needed. They will recommend anything else that they feel is needed as well. Before any work is done he always gives a call to make sure we’re on the same page and discusses pricing. There’s never any hidden fees when I pick up.
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November 2023 by Geoff Burrows
Don and his mechanics are top-notch and scrupulously honest. My daughter lives out of town and had to get a safety recall repair done at the dealership where she lives. While there, the technicians identified a number of other repairs “that needed to be addressed”. She told them she was going home to Ottawa for a holiday. They said one repair had to be done right away because it was a safety issue. She paid for them to do it but made an appointment with Don to have the remaining repairs done while she was home. Don and his crew inspected the car top-to-bottom, test drove it and found absolutely no trouble with the car. Saved my daughter, a student, $1,000 in unnecessary repairs. If that wasn’t enough, Don helped my daughter find an independent mechanic in London. Just one of many examples of Don’s honesty and above-and-beyond approach to his clients.
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November 2023 by John Kraus
Moved my daughter to Ottawa about a month ago and noticed Don's shop in her neighbourhood. A couple of weeks back her car died on the way to work. She had it towed to Don's shop. They did the rest. She was told it might take a day or so but she got it back ready to roll again 5 hours later. Extremely impressed by the care and attention they provided and the timely service they delivered. Customers for life now!
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October 2023 by Amanda Rassam
I can’t say enough good things about Don. Beyond his impeccable integrity, he is such a wonderful human being. It’s clear he prides himself in true connection with his clients - he has served my family for 3 generations (my grandfather, my aunt, myself) and now my family. He remembers us everytime we come in; something that shows me he truly loves his clientele and makes a genuine effort to know them and care for them. I see it everytime I’m there - he is like this with every customer. I would recommend Don without a doubt, everytime. Thank you Don, Meg and your team - you are SO appreciated.
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August 2023 by Dean Tester
Most honest and transparent mechanic I have ever hired. Did great work on our daily driver, very good prices too, and gave us great feedback on what we could be doing to keep it in better shape moving forward.When we took our older car in for an oil change and asked his opinion on what we could do to get a safety, he was very honest — told us there was no value there and that it was probably time for us to retire the car. Didn't charge us anything and gave multiple options for what we might want to do with it.Hugely appreciate your honesty and service Don!Service: General repairs & maintenance
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August 2023 by Phil Kidd
Friendly, honest, prompt service. I was looking for a new garage close to my home and I've found the place!
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July 2023 by Andrea Knight
Don is a wonderful mechanic and has excellent customer service. We have been going to the garage for a while now and highly recommend this business to others.
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June 2023 by Cindy Borda
Went to see Don for the first time for a second opinion on work that I was told needed to be done on my car. Don not only saved me time and money on unnecessary work, but also pointed out that my summer tires should never have been put back on my car due to the safety risks it posed while driving. He suggested I take photos of the old tires to show the mechanic that had put them on, and found me reasonably priced tires that he installed that morning for me so I was safe to drive home.Thanks so much for your transparency and professionalism...I won't be going anywhere else but here from now on.
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May 2023 by Benjamin Halliday
Took work vehicle there. Final charges higher than initial quote. Brought in for safety issues due to exhaust leak and power steering. Car left with only exhaust repaired. We brought our own part to supply and it turned out to be a lemon. Granted they should be paid for the time regardless of the defective pump. However, the pump was only part of the labour charges. There is much time to be accounted for. Other parts we had supplied as initially requested were given back to us when the shop decided they weren't going to need them anymore. Repair wasn't complete after parts were dropped for a number of weeks. There is a difference between doing it when you can, and putting it at the bottom of the list until I call to say we're pulling the vehicle to another shop and then it ends up on a lift. Magical. When we went to pick up the vehicle, determined to be drivable, it was clear not much had been done with the power steering, and the owner had no interest in bringing the labour charges down since we would also need to bring it back in for another pump install. Will not return. Do not recommend. Left wondering how someone could let the car go as safe when it appears it wasn't so much as test driven after the fact. Had no problem collecting payment though.Services: Exhaust
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April 2023 by Aida Hodkinson
Great mechanic. We started coming here because of a bad review that said someone who wasn't a customer was told not to park in the lot. Haha! And we have never regretted it.
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February 2023 by Yves Viel
I’d recommend this garage to anyone. Very fast on reply via web form, supper nice on the phone and in person. You want quality and Honesty this is your place.Thanks DonService: Electrical
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January 2023 by Colin Campbell
Don Fournier and his staff are all incredible to deal with, they take the stress out of having your car repaired. They are a family owned business, and definitely the best mechanic we have dealt with. We definitely recommend.Service: General repairs & maintenance
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January 2023 by Brigitte Forget
Hands down to Don Fournier and his team! Highly recommend!!!So honest and caring !I’ve been to many mechanics over the years and got the best service ever! Don is honest and trustworthy and affordable service from Don FournierI will never go anywhere else ever again!Thank you Thank you Thank you Don from the bottom of my heart ❤️I have referred many people to Don and I will continue to do so
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December 2022 by Melinda Assaf
Thanks Don for your great service last night! I had a flat and Don and his team fixed the flat after they were closed. I'm so grateful I discovered the flat when I was close to the garage Thank you for staying late so I could get home.
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November 2022 by Darren C
Good service if you can get you and he will get you in. Don has a good sense of humor. In the past year I had to nails in my tires by take it, and he never charges. now that service that’s why I take my car there...
