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November 2024 by Matt Sippert
Pretty decent buying experience, but the service experience for me is what stands out and so far has been phenomenal.
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November 2024 by H H
I am writing to express my disappointment with the service I have received at Elite BMW. For the past eight months, I have been dealing with the same recurring issue with my vehicle. Each time I bring my car in for service, I address the same problem, only to find that it is temporarily resolved for a few weeks before resurfacing again.
Despite my repeated visits and the additional costs incurred, the underlying issue remains unresolved. I am frustrated that the service team has not been able to identify the root cause of the problem and provide a lasting solution. I hope to see improvements in the service provided, as this ongoing situation has been quite disappointing.
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November 2024 by Jean-Marc Gingras
I am really impressed by the excellent service of my salesman Mickaël, also the Director Roberto really friendly and friendly and without forgetting Hussein in finance. This is my first BMW and certainly not the last at Elite BMW. Well done to the whole team.
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November 2024 by Jeff Allingham
Christoph is an amazing driver. Very curtious, friendly. Would make a very amazing private driver.
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November 2024 by Daniel
Elite BMW provided me with excellent service, price and quality when I purchased a 2025 X1
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November 2024 by Huy Tran
I am going to give them for 5 stars for:
- Sale - thanks Ivan, you have done a wonderful job during the purchasing of the 2025 BMW X3.
- Trade and financing - thanks to Tarek and Hussein, you make the transaction smoothly executed.
- Services - Derek is fantastic for services.
Thanks all,
Huy Tran
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October 2024 by Mohamed Hassan
I had an outstanding experience purchasing my car with Issa. From start to finish, his customer service was exceptional. He took the time to understand what I was looking for, answered every question I had with patience, and made sure I felt confident in my decision. Issa truly made the whole process stress-free. I couldn’t be happier with my purchase and highly recommend Issa to anyone looking for a knowledgeable, friendly, and dedicated salesperson.
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October 2024 by Vic Dogra
Bought a 7 Series through sales person Elias, it was an amazing experience dealing with Elias. He worked really hard to craft the deal for me. Very professional and knowledgeable. I would recommend all to buy the car though Elias.
Not to forget mentioning Dillon. Great person and very helpful in guiding about the car. He made the delivery of the car an unforgettable experience. Very professional and helpful.
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October 2024 by Manon Simard
I just purchased my first BMW traded in my Gla Mercedes. It was time for change an Elite BMW supplied a great experience for me . My salesman was Micheal Bagheri provided great service and took good care of me and answered all my questions promptly. Hussein Hassan closed the deal and made the transition run smoothly. Exceptional service!! Totally recommend
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October 2024 by Guy Levesque
In the 35 years of car ownership, I can say without a doubt that Joé Soublière has been the very best service advisor I have ever had the pleasure to work with. Elite BMW is lucky to have someone as professional, calm with such a positive attitude. Great client service!
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October 2024 by davor tasovac
Recent purchase from BMW Elite was very pleasant experience. I'm someone that purchased multiple vehicles over the years, from manufacturer licensed dealerships to smaller "corner" ones. Truly those were among nicest people to deal with. From sales agent Ivan that was friendly, and particularly informative and knowledgeable to answer any questions related to the vehicle; to managers, and finance representative. In depth explanation on delivery date; they dedicated over 2 hours to familiarize me with the new car. Truly professional establishment.
Would recommend them 100%, and likely to deal with them for future purchases.
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October 2024 by Caleb Fargal
Great service department, 5 stars, shout out to Joe who’s great to work with as an advisor! Sales however is awful, 1 star or none. Frustrating experience with sales staff and mgmt - thank you, but I went elsewhere for my m40 and got a waaayyyy better deal!
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October 2024 by Ed Lee
Our purchase was a pleasant, stress free experience. Highly recommended! Kristof is an excellent shuttle driver also!
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October 2024 by Ievgen Rzhechytskyi
Came in to the dealership with specific vehicle in mind - I had the pleasure of working with Ivan Cavar, who did an outstanding job finding the exact car I wanted in the exact configuration I was looking for, skillfully mediating and structuring the sale to fit my needs. Lee and Yan then went above and beyond to ensure the entire process was as smooth as possible up until delivery. Finally, Dillon took over and delivered the vehicle perfectly. I highly recommend this dealership and its team for their professionalism and commitment to customer satisfaction. I’ll gladly return for future purchases. It was truly a pleasure!
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October 2024 by Farough Abeyat
Great dealership very friendly staff would recommend them any day of the week!
