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August 2023 by Nancy Mills
I'm grateful for having Ideal Supply to rely on. I spent two weeks searching and visiting businesses looking for a simple florescent tube for my 11 yr. old kitchen counter. The agent on the telephone with a minimum of explanation knew what I was after and zeroed in on a couple of clarification questions. YES they had the product and at a reasonable price. They could not have been more helpful.Thanks to Ideal Supply and thanks for such a trained staff.
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March 2023 by Marilyn Elgie
Excellent professional service, and assistance. Mike helped with product choices and information.
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March 2022 by Live Stream
Great helpfully staff , friendly and very friendly
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March 2022 by Ralph Lembcke
A week ago my deep cycle RV batteries died. I was in the Goderich area so I took a photograph of the existing batteries and called ideal supply to see if they had the matching batteries. I was told on the phone that they did so I went into the store. I approached the counter and showed the clerk a photograph of the batteries that I needed. He read a code off the photograph off of my cell phone and sold me two batteries. What he didn’t tell me was that the batteries I had were 6 V and the batteries he sold me were 12 V. I install them faithfully assuming that Napa/Ideal Supply would never have sold me the wrong batteries. Several blown lightbulbs and $2200 worth of burned-out motors later I found out that they did in fact Sell me the incorrect batteries. I talked to the store manager Greg and he seemed empathetic to my situation, however he turned it over to the regional manager a gentleman named Steve. Steve telephoned me and told me that I lied about showing a photograph to the clerk and that they assume no responsibility for their error. In case you’re thinking of doing business with them… I would strongly suggest that you think twice. You will be called a liar if something goes wrong.
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April 2021 by HAROLD KREMKAU
Excellent service
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March 2021 by Rob Brookfield
Great customer service from a very knowledgeable staff. Great prices and selection.
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March 2021 by Sam Klingenberg
Great group of guys working here, friendly and helpful curb service!
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March 2021 by Terry Burns
Great bunch of guy's. Fast and efficient service.
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July 2020 by Tim Gilbert
Awesome service and a willingness to try and find you any product you request. Steve and the crew here are great.
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July 2019 by Justin Medeiros
Great service, even when they were missing couple small items I needed.
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July 2018 by Brad Boere
They can get almost anything I need. Electrical or automotive delivered to my shop same day. Great place.
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July 2018 by Joe Switzer
They've always got what I need or can get it next day. They've got decent prices most of the time and the people have always been good to me.
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July 2017 by Doug Mason
Excellent service at the Machine Shop
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July 2017 by Steven Allen
A goto place for electrical supplies and auto supplies.
