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February 2024 by M L
AMAZING SERVICE!We went on a camp trip last summer and my battery died.We thought that we'd have to drive all the way to Exeter in our other vehicle.Luckily we called this shop.Best choice we made.They were able to help us immediately.So impressed with the kind and caring service.The ladies that are running the reception are incredible and so knowledgeable and helpful.You made a difficult moment in our vacation disappear quickly.Thank you for your great service.Glad you were able to help us out and that we saved time and money going to you instead of Exeter!
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December 2023 by Peter Barczynski
Great people running the operation. Make you feel like a old friend
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November 2023 by Liz Bartholet
A lovely family to deal with. Honest and reliable. We need more places like this.
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October 2023 by Alex Waters
Had stabilitrak come on and was eager to get it fixed and diagnosed took it to prospers. Said it needed a wheel hub 600$ repair. Took it in got it fixed drove 60 km just to have stabilitrak come back on. I wrote a review saying that I needed more than a bandaid and would like my vehicle fixed for the money i paid. Was called in saying they'd help but instead I was taken to the back of the shop by the owner and was told I will never be able to return or use his services and that "your children and wife don't need to hear what I'm saying" . So he clearly didn't like being called a fraud i had to own his misgivings and he wanst even accountable for what he did . he said he turned stuff on and off on my vehicle. When I left the garage he said get out of my garage under his breath infront of my family so another false front on his and prospers garage behalf. He spoke so highly of his reputation and oh every 4 or 5 years people like you come along. Well goodbye then. so I took it to Melrose garage and managed to learn it needed a wheel bearing for 300$ and all he did was but grease in the sensor. I also got a 400$ scanner in case a shady mechanic ever lies to me again and I have a TRUSTED auto mechanic now. So stabilitrak has been off since and heres a tip do not give this man your money. Don't even give him the shirt off of your back. He's a crook and he wanted to take me for 4 wheel hubs at 600$ a piece I paid half and stabilitrak hasn't turned on since. Anyway just my two cents. Thanks for your business!You made me feel so insecure about a automotive repair you took the responsibility for you're like the worst person ever. You didn't even blush after being called a traitor so. Process that for a minute. Instead you made me accountable you said here I can't help you after taking 600$ .
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September 2023 by Nuclear Medicine Man
On Thursday August 17th, my family and I needed to go to the town to pump diesel into our car as well as in desperate need of DEF. the AdBlue light had come on our way to Pinery park and I drove quite a bit with the warning message. We looked up on google to find the nearest Napa. We arrived shortly after 5p and the store had closed at 430p. It was sad that we had just missed them. I got out of the car to look into the office to see if anyone was still there as I had seen few cars parked in the lot. It looked like everyone had gone home. As I was walking back to my car in disappointment and wondering where else I could go to purchase DEF, I saw a white truck with two male pull in. I asked the driver if he worked there and it turned out he was the owner, Mark. He was very kind to open the shop and sell me one of the DEF and get us on our way. I thanked God for making that possible and was very thankful of Mr. Mark for agreeing to allow me into the shop and sell me DEF. He could have very well said he was closed and directed me to go elsewhere. Thank you Mark for your help. When I took a quick glance in the shop, I also found it to be very clean and tidy. A very good sign I look for in a mechanic shop. Too bad you are too far from where I reside or else you would have become my mechanic shop.
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August 2023 by Brenda Scott
We were camping in the area, and noticed our truck tire was leaking air, so stopped by this shop. The staff was amazing, discovering a nail in our tire, and took our truck in to repair the leak within an hour. In addition, they welcomed us to a nice area behind their shop to walk our dog and wait comfortably. The shop itself was extremely clean and well organized. Would highly recommend this shop!Service: Tires
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July 2023 by Colleen O'Hearn
Always great service. They are very honest and fair on their prices. I trust them to take care of all my vehicles.
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June 2023 by Tina Destro
Thank you Mark for fixing my brakes and getting me on the road again. Amazingly professional, honest and thoughtful . Much needed this day and age . Much appreciated.Tina
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May 2023 by Carolyn Tarr
Fantastic Service! This is a real team. They love what they do and do it right.Thank you!
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January 2023 by Dan
Went to Prospers to have them look at a problem a previous garage screwed up. The issue was fixed at a very reasonable price. They treated me with exceptional courtesy. Thanks so much Mark and your team. If you have an issue with your vehicle trust it to Mark and his team you will not be disappointed.Services: Brakes
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October 2022 by Shams K
What Grand Bend will do without Prosper. We are so lucky to have them in this town. Very honest, family is amazing, clean and very well organized. Bravo and thank you for being there for us !!!♫Services: Oil change
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October 2022 by Kenshin
Great experience at this location! I needed a wiper blade in an emergency while travelling around, a gentle and helpful lady promptly assisted not only to look for the part but to switch back the passenger wiper that I have placed on the driver's side to keep on going on my trip. It was a freezing rain/sleuth trip and the wiper blades were highly needed. Reasonable price, they didn't take any advantage of the situation, no oversell or overprice attempts (common on general garages). Honest, correct and cordial service! Hats off to the lady and Prosper's garage! A true gem and reference in the auto-service business!Service: General repairs & maintenance
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August 2022 by Kevin Smith
We were in Grand Bend for a vacation and had a major coolant leak due to a water pump failure. Tow truck driver recommended Prosper's so we had it towed there. Mark and crew got us fixed up in a timely manner and at a reasonable price.
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August 2022 by Annie Brenner
Really good work. Clean, professional and efficient, and they're really good at letting you know how long the job will take. They stand by their work, too.
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August 2022 by Michael Micacchi
Super friendly and helpful. Great rates, and in and out really quickly. Thanks for the help!Service: Electrical
