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October 2023 by Jodene Jodoin
Pharmacist is always helpful with any questions you may have. Staff is always willing to help when you are in search of products and don’t know where they are located
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September 2023 by tom McIntosh
The staff stop all of what they are doing help you. They will walk you to the the product you cannot find - rather than just telling you where to go.Always pleasant and even work up as a team to find what you want or need.If not available they will ask and find out when it will be in at Grand Bend.Just a really pleasant experience every day I come in.
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July 2023 by Daryn Pachlarz
If anything can go wrong, here it will. The last straw was last night, July 8, 2023 called the pharmacy at 5:54pm to see if my drugs were ready, they said yes come in and get them neglected to mention. They closed in 6 minutes and I live 20 minutes away. Needless to say, I was completely out of my medication and brutally sick all night. Not to mention the 40 minutes I wasted in my car for nothing.
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January 2023 by Grand Bend Locals
Excellent staff and friendly pharmacists. The owner is supportive of our local, community programs. Overall a great store & location.
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January 2022 by Julie Cooke
What happened to first come first serve. You pharmacy is a joke. Seriously, step it up people
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January 2022 by Gail P
Good customer service
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December 2021 by Mike Arthur
Convenient location. It’s Shoppers’, they all have the same essentials and option of Life brands for most products.
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December 2021 by Marcel Gelinas
I can count on this Shoppers Drug Mart for all of my family’s needs. All the way from medicine to day to day items, to books or treats for the kids.
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December 2021 by Ann Nantes
This pharmacy has staff that are caring, attentive, respectful and go above and beyond expectations all the time. The various pharmacists have given meds using their names when my doctors office has dropped the ball and didn’t submit a refill script as requested by me, the patient. This is a very busy location and I see them swamped and they still maintain their calm and professionalism.The store itself is clean, tidy and floor staff are friendly.GOOD JOB to everyone of the staff there. You are noticed and appreciated by your customers.Thank YouAnn Nantes
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December 2021 by Christine McIntyre
The worst pharmacy I have ever tried to use. I had my prescriptions moved to this location last year. I’ve never had a smooth experience. I had to start dealing with the location in Sarnia. I’d rather drive an hour to get my prescriptions than always leave the Grand Bend location frustrated and without my prescriptions.The store staff are awesome which is why I gave the 2 stars.
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December 2021 by Lynn Cory
I went in to pick up a prescription and the pharmacists were run off their feet. Those ladies have patience of Angel's. People were lined up at both sides of the counter and the phone was ringing off the hook. Huge thank you for all that you do ladies! You should be proud of yourselves. They deserve a lot of credit for the great work they are doing! Thank you!
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December 2021 by Diane Tadgell
was in the store today shortly after 3pm. One cashier on, lots of people in line. She called for backup, and no one came. As I was getting checked out I looked and at least 10 people in line, and another cashier finally came up to the front. This is prime season in the Bend, and saturdays are busy, totally unacceptable customer service. I felt bad for young girl at the cash. Where is management????
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December 2020 by Bette Moxham
Very poorly prepared to handle covid19 No limit on number of customers, no questions before entering (recent travel, cold, fever etc), no 6 foot distance markers, no one cleaning carts or wipes provided to clean your own and no wiping of checkout desk. There was a bottle of hand sanitizer easily missed as one entered but was there none the less and a small plexiglass protector that only shielded 1/2 of the checkout desk. They should check out the Pet Valu and LCBO at same mall. They both are excellently set up to protect staff and customers. and put Shoppers Drug Mart to shame.
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June 2020 by Cynthia Ledgley
they could try to carry products that others need. they advise they have not had thermometers for months. Well they aren't trying very hard. Thermometers are widely available. This is an important time to be able to get things we need. They say they don't have rubbing alcohol but this item is available from their parent store Loblaws. They are not trying. Just putting in the time and they don't post their hours.
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March 2020 by Vickie Guerette
Helen went out of her way to get my prescription as I requested. Lots of hurdles along the way & she did it?