CARSTAR Gravenhurst (Ratcliff) is highly praised for its exceptional customer service and quality auto repair work. Customers consistently highlight the professionalism and empathy of the team, particularly noting the outstanding service provided by a staff member who guided them through the insurance process amidst supply shortages and delays. Many reviews express gratitude for being kept informed throughout the repair process, with vehicles returned looking brand new. The shop is commended for completing repairs on time and within budget, making it a reliable choice for auto body and glass needs. Overall, CARSTAR Gravenhurst is recommended as a trustworthy and accommodating auto repair facility, where customers feel valued and well taken care of.
I had some body damage repaired on my truck from a deer. They were very professional, polite, and the quality of the work was amazing. I highly recommend.
March 2025
I recently had a tree branch fall on my truck. Carstar Gravenhurst arranged a truck rental for me and completed the repairs faster than expected. The quality of their work is second to none. I highly recommend them.
May 2024
Amazing job, Car looks brand new. Staff were super helpful too.
