“I went in for the rapid tests asked the pharmacist a couple of questions and quickly changed my pharmacy. The Pharmacist was very polite and helpful with all of my questions and quickly filled my prescription.”
“I was from out of town visiting for 3 days, walked into the IDA pharmacy a little panicked…I had forgotten a power cable for my insulin pump. So I would now require a glucometer, insulin, and insulin needles, etc,…all life saving supplies for a type one diabetics. I asked to speak with the pharmacist on duty Monday September 29th. He was friendly and immediately gathered all the required supplies I required, and when available he provided a few free samples as I did not have a drug plan. It might seem to be a minor problem but it meant everything to me and my peace of mind while cottaging in the area. Thank you
so much to the “friendliest and most helpful” Pharmacist and his wonderful staff.
Rob Montague
Cambridge”
“The pharmacist was very nice and helpful. My family was just visiting Gravenhurst for a weekend getaway, and he was able to fill the prescription from our family doctor in Kitchener.”
“I recently had an issue where a package was shipped to the wrong location and needed to be rerouted to BC. Since I’m in Alberta, I couldn’t handle it myself. I reached out to every courier I could think of, trying to find someone who could pick it up without a label or print it for me. Unfortunately, no one was able to help, one customer service rep at Purolator even said, “You’re out of luck, find a printer.”
That’s when I called the team at Pharmasave and explained the situation. Even though they don’t have a printer on-site, they went out of their way to find solutions. Michelle even offered to print it at her home! Both Michelle and her boss were incredibly patient and kind, especially considering that shipping isn’t even their main business. They went above and beyond to help me out, and in the end, they were able to print the label for me without asking for anything in return.
It’s rare to find people willing to go the extra mile like that, especially when it’s not part of their job. I’m so grateful for their help and truly appreciate everything they did. Thank you so much!”