TD Canada Trust Branch and ATM
BanksHours:
210 Muskoka Rd S, Gravenhurst ON P1P 1H5 Hours
About TD Canada Trust Branch and ATM
TD Canada Trust Branch and ATM offers banking services with a personal touch, maintaining a small-town feel despite being part of a large bank. Staff are appreciated for their friendly interactions, which set this branch apart. However, there are some concerns. The branch recently closed earlier at 4 pm, making it difficult for customers who work later in the day to access services without taking time off. The ATM area lacks a security door when closed, leading to uncomfortable situations early in the morning, such as disturbing sleeping individuals and encountering unattended cigarettes and other unclean conditions. Customers also note issues with the handling of account changes, experiencing misplaced documents and missed appointments, which result in wasted time. Additionally, some customers find the smell of perfume worn by staff overwhelming, affecting their experience. Overall, while the staff's friendliness is valued, operational inconveniences and maintenance issues impact the customer experience at this branch.
Most Recent Reviews
January 2026
I've been with TD since I first got a bank account as a kid, 20+ years ago. Not impressed with the bank only being open until 4 as of late. Now I have to take entire days off from work in order to talk to a teller. Do better for us who work past 4.
September 2025
Customer service was horrible, the store manager Kirk is fantastic and one of very few agents that are worth dealing with. Try my best to avoid this location at all costs
March 2025
Always great service for personal and business banking. Great little hometown service.
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