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“When it comes to service, this team knocks it out it out of the park. Very friendly and did a awesome undercoating job. So if you’re looking for old school service, this is the place.”
“I made an appointment to reinstall a mudflap that is torn off during the winter
I got there early. They took care of me as soon as I got there. The service is professional, fast and friendly.
They did a great job”
“I’ve had a fantastic experience here! Both the sales and service departments go above and beyond to make you feel valued. Their post-purchase support is excellent, and I really trust their recommendations. I left feeling confident and well-taken care of.”
“When have you heard a story like this. I'm a senior citizen and no longer work on my own cars. Took it told him I have a brake problem. ! He get the front apart calls and ask front or back I said front. He then opens up the rear inspects all is good. I said oh so sorry what do I owe You? He says nothing; stop by and brings the boys coffee and donuts !!!!! Can you believe this an honest automotive shop in Sudbury !! Now my whole family and friends go there.”
“The girls art the front are awesome... they endure jerks every day and don't deserve it... all the staff have been great to me..... signed Mr Brent Wright... lol the girls will get it.”
“I had a great experience. I received regular updates from Rita, and when there was an issue with the service, they handled it perfectly. The issue was that the used gas tank they purchased to replace my damaged gas tank had the lines cut too short. Because of this, my vehicle would no longer be ready for my 11 day road vacation. Since insurance was going to stop paying for my replacement car rental when it was supposed to be repaired, Assured covered the cost of the rental until I returned from vacation. A true class act.”
“Just visited to share some products and promotional items as they are one of my business accounts. Met with owner and staff. Very friendly and helpful people. Good place for customers to shop.”
“I reached out for a quote to have my daughter’s windshield replaced and 5 stars is not high enough, they deserve a 10/10. I dropped off the car, had the windshield replaced and the staff were amazing. The email response's from the very start were so professional, kind and genuine. My experience was 💯% outstanding!!!”
“Mike & staff take pride in their work, the shop is tidy & clean, inspected the heater core & repaired all while I waited , exceeded my expectation, keep up the great work & Rene's radiator reputation is still staying strong”
“I went for a insurance job i also had some other repairs pending which was done there on very fair price overall it was a good experience and Derek is a great guy just the communication can be little better like answering the phone but overall good experience no complaints the job was done very well❤”
“I quite literally will not go anywhere else. I have the best service the warmest welcome.
Professional atmosphere and always done right they go the extra mile
It doesn’t hurt that the owner is a total Sweetheart
I’m very passionate about supporting local
Support your local Sudbury m.i.l.”
“A great place where you’re greeted with a smile at the Falconbridge location. I’ve shopped here for years and always have a great experience. Adam has exceptional knowledge and takes time to provide excellent customer service.”
“Years ago I found the best deal here for a set of winter tires, and a set of black fast wheels. Mounted, balanced and on the car for just over $1000 bucks. It was the best price and service I could find.
Most recently, Scotty helped me pick out a set of metallic fast wheels for our new vehicle. They arrived very quickly, and they put my new tires I brought in on for me. I love how they turned out. I will continue coming here for our tires/ wheels/ etc.”
“I was nervous about buying a used car, but The Car Lot etc made the process comfortable and straightforward. They offered a good selection of vehicles, shared the vehicle history, and didn’t pressure me into anything. The after-sale support and quick responses to my questions really stood out to me.”
“Courtney at Regent St. was absolutely amazing!!. She went above and beyond my expectations to get my car fixed and to have it returned to me in a very timely manner. She kept in great communication the entire time. This girl would make a great asset to any team I would hire her in a second. I hope the company she works for knows how valuable she it. Thanks again!!”
“Hard to find a true professional, and polite employee. They have one,he even changed my wiper for me,this company should be proud. Thank-you so much.id give a ten on Google if possible. Cheers to him.”
“Today was another incredibly positive experience as to why I shop here. Today the owners Jim and Laurie helped me solve a minor problem with a recent purchase and went above and beyond to make sure I was 100% happy before I left and I was yet again. Im not their biggest customer by a long shot but that doesn't matter to them. Im so grateful for their help today and to the rest of the counter staff keep doing what you're doing. Not many businesses operate this way anymore. See you soon. Thanks again”
“I had my car repaired here after an accident I got my car back lookin 100% and doesnt even look like there was ever an accident on it thank you for the outstanding customer service by Devin & the lady's who work there !!!! Thank you assured !!”
“Tim and the team at this store offered me incredible service and went so far as to help me boost my car! Very kind employees couldn’t recommend this family run business more!!”
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“The first impression of any company starts at the front desk, and their receptionist is absolutely amazing. Having worked as a ward clerk, I know reception truly “runs the show.” She knows everyone, understands exactly why you’re there, and makes you feel seen and valued. The service at this automotive company is consistently exceptional. ⭐⭐⭐⭐⭐”