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December 2024 by L P
They loaded my dirty wet summer tyres into the car without the plastic covers. I had to take them out and put them in the plastic bags later. The car was all dirty and I had to clean it myself. I am very sure the young boys did it on purpose.
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November 2024 by Gregbigger1
They were amazing. I went in because I was leaking oil. They checked it out, directed me to Andrew’s garage for repairs. Topped up my oil free of charge. You just can’t find help like this anymore, I will be a customer for life
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November 2024 by Ron Nylund
When boss not there they lye caught them iin he act do not truat them for anything at all i i called head offive Novembre4it is now yhe 15 still now phone call from the owner u have my number why dont you give me a phone call i have waited the 72 hrs loke thry asked you did not call i caleed head office again yhey sent u a request to call me again still you have mot reached out do i. Asked for a person incharge ftom head office to call me see if someone wants to hear my side of the story it was a terrible from thr guy at the front to the person that came out to my vic acting tough welll not sure what the kind of people u had working that day but it is What it is the first time inwas there the owner was there youself and the crew where great thrn when i i went back a eeek later and what a differents there well the old saying is the boss aeay the mice will play so if you whant to get a hold of me head ofcice has my phone number i want to tell you ehat happen mam to man
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November 2024 by Edward Trudeau
Fast service, friendly staff
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October 2024 by Brad McLean
The one thing I hate about car maintenance is getting told all the extra things that are wrong with my car when all I can afford is an oil change.
I asked Aiden the front clerk if he did those things He said they do but he wouldn’t bug me about knowing that I only wanted an oil change.
He was extremely polite and professional. And the other workers below the car did a great job as well.
This will be my car maintenance shop as long as I own a car.
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September 2024 by Andrea Mcneice
First time at jiffy lube and let me tell you the team was fast ,efficient and very courteous!
Thank you so much for the awesome service will be back !
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August 2024 by chantal desjardins
I recently visited Jiffy Lube LaSalle for an oil change and tire swap, and I was very pleased with the service. The staff was friendly, efficient, and got the job done quickly. My car was ready in no time, and everything was handled professionally. I’ll definitely be returning for my future car maintenance needs.
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August 2024 by carlie bigras
I recently visited Jiffy Lube in Sudbury on LaSalle for an oil change. While I was there, the manager noticed a minor chip in my windshield and kindly asked if he could fix it for me. Unfortunately, he was unable to repair it, but his response to the situation was truly remarkable.
Feeling terrible that he couldn't resolve the issue, he went above and beyond by offering to cover the cost of my deductible for a full windshield replacement. This level of dedication to customer satisfaction is rare and speaks volumes about his character.
His 110% effort made a frustrating situation much more manageable, and I left feeling valued and appreciated. I highly recommend Jiffy Lube on LaSalle for their outstanding service and commitment to their customers. Thank you for making my experience so positive!
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August 2024 by Fran D
Visiting the Sudbury area and need an oil change? Come and see the team at the Jiffy Lube at 900 LaSalle. Fast, efficient and no appointment is needed!
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May 2024 by Estella
Went to this location on April 23 for an oil change. Usually do my own but I've been busy lately.Noticed a slow leak after a couple days. Thought the plug might be loose but my husband tried tightening it and it wouldn't budge. Waited to see if maybe it was just a spill. After 2 weeks I went back and asked them to check it out. They said the plug was loose (it was not) and tightened it and sent me on my way. It's been a couple days and it's still leaking.I've looked it up and many many people have had Jiffy Lube damage their pan or the plug, amongst other issues.Definitely never going to Jiffy Lube again.
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May 2024 by Ethan McDonald
The first time I brought my car here, they put 5W30 oil instead of 0W20. I didn’t notice this mistake until I brought my car in again, but this could void your car’s warranty. The second time I brought it in, the oil filter wasn’t screwed in tight enough and it started leaking oil. I only noticed the next day when changing my tires. They also logged the incorrect kilometres when they did the oil change (they logged 3000 km over what it actually was), which makes it look like I neglected maintenance even though I didn’t. I used to go here a few years ago with a different vehicle and never had any problems. However, this past year I have had serious problems both times. The first problem could void your vehicle’s warranty, and the second problem could cause your engine to run without oil if not caught in time.
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April 2024 by Lance St. Louis
Fast work and great service, it's where I bring all my vehicles to get serviced.
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March 2024 by Alicia Lajeunesse
Always pleased with the customer service at this location. They are attentive and informative of needs. They offer fair pricing.I cannot express how great their customer service is again! I go to no other location due to this amazing service.
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March 2024 by Rohan Sharma
Stripped 3 skid plate bolts and left the skid plate hanging. As I was sitting in the car during the service, I didn’t notice this till I reached home. The skid plate was held by the last bolt and a zip tie(Still didn’t mention this when I was paying for the service too). When I went back to talk about the situation they disagreed to it. Very disappointed.
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February 2024 by Salvatore Iorfida
Always do a fantastic job.
