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July 2024 by Lynh Huynh
Shipping was lightening fast - even during a holiday weekend! I loved the personalized thank you card and baby product selection is great! I was able to find fantastic deal on EzPz sets and even found a retired Jellycat Happy Egg book that will bring my 6 month baby so much joy - Jellycat Eggs are her jam.
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July 2024 by Martine St-Arneault
Great place to do business with!!!
Wonderful products and speedy delivery.
Will shop here again soon?
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May 2024 by Jess
Never been in store but ordered online. Shipping is always quick and I love the handwritten notes I get with my orders. Thank you! Will def continue to feed my jelly cat addiction through y’all ?
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May 2024 by Jaime Wagner
Fantastic Finds for Your Little One!
I recently visited Jump the Baby Store] in Sudbury and was genuinely impressed with the delightful experience it offers to parents and caregivers. From top-notch customer service to high-quality products, this store truly stands out as a gem for families in the area.
Upon entering the store, I was greeted by a warm and friendly staff member who was not only knowledgeable about the products but also eager to assist me in finding exactly what I needed. Their genuine interest in helping me choose the best items for my little one made the shopping experience a breeze.
The store’s layout and organization were impeccable, making it easy to navigate through the wide array of baby essentials. I was amazed by the diverse selection of products available, from adorable clothing to practical gear and toys that cater to every child's needs and interests.
What sets Jump the Baby Store apart is not just its impressive inventory but also the attention to detail in the curation of products. Each item seemed carefully chosen for its quality and functionality, giving me confidence in my purchases for my little one.
Moreover, the store's commitment to customer satisfaction was evident throughout my visit. The staff was patient, attentive, and went above and beyond to ensure I had a pleasant shopping experience. Their genuine care for customers truly sets this store apart and makes it a go-to destination for all things baby-related.
In conclusion, I high recommend and give 5 Stars.
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March 2024 by Heather Williamson
I have nothing but amazing things to say about this store! Everytime I order from here I get my order literally in 24 hours or less. I will always choose to shop here over anywhere else for these reasons! Amazing selections too! And they send a personalized thank you with your order which is a lovely touch :)
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February 2024 by andrew campian
Extreamly dissatisfied, I purchased an uppababy mesa car seat in noa that was on sale . Apparently, they had over sold the car seat and canceled the order with out notifying me . When I called to ask about what happened ,they told me they over sold what they had and wouldn’t honour the price on the car seat when they restock and wouldn’t honour the pricing on a different colour mesa . If you over sell a product you should honor the pricing that you sold it at , even if the customer has to wait for restocking or apply the discount to the same product in a different colour.While , I appreciate your response . A “glitch” is not a reason to cancel an order as you did over sell . As you mentioned uppababy is sold out at the moment. However, they will be restocking the car seat and I don’t mind waiting for the resupply as the product is not discontinued.
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February 2024 by Jennifer Self
The team at jump always goes above and beyond to help me and to answer all my questions! They are attentive, kind, and very welcoming! They have all the best quality items I want for my baby and I honestly don’t think of anywhere else to go to buy everything I need. Always love supporting local business! Highly recommend!
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February 2024 by Sarah
Shopped online with the store and had an excellent experience! My package arrived 2 days after I purchased it in great condition with a handwritten note. Will definitely purchase from here again!
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February 2024 by Suzie Halasz
Absolutely fantastic customer service and extremely fast shipping. I highly recommend shopping with them!!
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January 2024 by Natasha M Fischer
The store is beautiful, lots of unique items for babies that you can't find anywhere else. I didn't receive any customer service, no one said hello when I walked in or checked on me while shopping. But overall the cashier was friendly and I had a nice time looking through their products. Definitely on the pricey side, but good quality items.
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December 2023 by Katie Lamacraft
Unbelievable customer service. I came across this store by accident as I was searching for a product that was sold out everywhere online. I’m not located even close to Sudbury but when I ordered the item, the staff shipped it WITHIN MINUTES (I got tracking info) and I had it THE NEXT MORNING.Great selection, great brands, great service. This will be my new go-to place.
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November 2023 by Lisa Peters
Great customer service and communication! They also have a great stock supply to choose from.
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May 2023 by Nicole Boisvert
I can’t say enough good things about this store. They always go above and beyond, it’s always such a positive experience and shipping is super quick. Amazing customer service.
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April 2023 by Kayla Duncan
Incredible customer service! I’ve placed a few orders for baby/kids clothes from here to be shipped to my house, they always arrive so quickly, literally 1 day, and they’re always packaged so neatly and you can tell they put them together with love! One of my orders had multiple sizes and whoever put them together even packaged each size separately, how sweet, cute and thoughtful! There was also a hand written note which was such a personal touch for online shopping!! Anyone I talk to who wants to purchase Kyte Baby products I always tell them about this store! I’ll definetly come to you guys first. Such an amazing store!
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April 2023 by Lauren Cumming
So pleased with this store! Order was shipped and delivered quickly! Will definitely be ordering from them again! Thank you!
