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“Staff who want to help their customers. Management willing to listen to customers. If they don't have it, and it isn't banned, they seek it out and get it. Haven't tried them on some of my TCM products, but am confident.”
“Friendly, knowledgeable, professional, and helpful pharmacists, quickly and accurately filled prescriptions, easy online refill requests, convenient location. This independent pharmacy is excellent and I'm glad to be a customer of theirs.”
“This is the best pharmacy, friendly, caring, compassionate they really care about people. I don’t know what people would do without lakeside pharmacy Sean Simpson is The best pharmacist I’ve ever known and I’ve known a lot thank you, Sean”
“Local food at its best! Beef, pork, chicken, fish, lamb, pasta, fruits and vegetables, local flours and kitchenware. They are a traditional pharmacy which is how I found them but it's so much more than a pharmacy. They hold classes and events. I love it there.”
“It is difficult for us to say that Herman’s is the best because we don’t go anywhere else. Been with them since he opened. However we can say that when it comes to customer service they are the best.”
“Best service ever! After an 18 hour stay in the ER we needed to just get home. We will had an hour drive to go. I stopped in at this Rexall and Eds served us so quickly that we had prescriptions filled, advice given, and help with OTC products and were out the door in 15 mins. Compare that to the 2 hour wait at Shoppers next door, and I don't see why anyone would go anywhere but this Rexall!!! Thanks Eds... Your the best!”
“We dealt with Eric at Remedy X for many years but moved to the valley and switched drugstores. Even though they don't deliver to our area and we have to go into town to pick up our prescriptions, we have switched back due to the superior service, compassion and attention to detail. The personalized service is so much appreciated. I have so much confidence in them. Thanks to all the staff for looking after us so well.”
“I've been going here for years for my child's medical needs. Sean is always friendly with me and the kids, and is knowledgeable and thoughtful with suggestions.”
“I waited maybe 10 minutes to see the Dr. at most. He was courteous and thorough. He asked me how I hurt my lower back and I told him I'd been cleaning my elderly neighbors culvert he refused to charge me for the forms I required filled out for work. I know to some that means nothing. But it tells me he cares about ppl. Gd enough for me.”
“This smaller Shoppers is a great neighbourhood drug store/pharmacy. Sure, it's not a grocery store but...legitimately ever single Pharmacist has been a pleasure to deal with, and have at times offered fantastic, private consultations when needed. Our family has been really grateful for their support.”
9AM - 5:30PM
401 Frood Rd, Greater Sudbury
Pharmacies
“They always go above and beyond. Great medication teaching and they have often assisted with us getting refills. They are always kind. Thank you for years of amazing service!”
“Great place. Nice selection on foods, quite a nice fish section too. I'd like a bigger selection in the pharmacy, but it IS a grocery store. Might make that my permanent place from now on.”
“I have been a loyal customer for years with the greatest service ever from Jennifer who unfortunately has left, and Rachel who as far as I’m concerned the best in customer service
Unfortunately the past few years I have noticed a big change of employees, and find myself being ignored and then served by employees that have great confusion and uncertainty in their job
The only thing that keeps myself and my family returning to be customers of this pharmacy is the great service both at the counter and on the phone is Rachel, keep up the great work”
“Pharmacy staff has always been great in person as well as over the phone. Line ups are slow at the post office as well as front cash. It seems as they don’t have someone full time in the post office and you have to ring someone to come up. Half of the time, we’re told they’re outside and end up waiting 30 mins or so for their return.”
“Absolutely fantastic pharmacist. Didn't get her name but the lady with the short red hair. She's empathetic, personable and knowledgeable. Helped me find the right treatment for my baby.”
“Dr. Guy Belanger and his pharmacy assistant gave excellent customer service and were willing to help sort through insurance questions I had. Very positive experience!”
“been with them for years without any issues or problems, sometimes long waits on the phone but no problems other than that. they’ve always been helpful. filling scrips has become so much easier!!”
“I was helped today at the Beauty Boutique by a top tier consultant namee Courtney. She took the time to explain the science of skin care products/ingredients to me based on my skin type and concerns. She really portrayed superior knowledge and expertise about the products on offering at their location, especially comparatively to our local Sephora employees. Shopper's is lucky to have such a passionate and knowledgeable member of their team. Thank you for the wonderful experience Courtney. I'll come here again to purchase products based on your advice and guidance.”
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“We are very happy with the staff and their great assistance. They help us with our questions and they all are knowledgeable, polite and always look after us. We also appreciate the delivery service offered. Good Guys for sure!!”