The Outside Store is a highly regarded destination for bike and ski purchases, as well as everyday activity clothing. Customers consistently praise the friendly and knowledgeable staff who provide excellent advice tailored to individual needs without pushing the most expensive options. The team, including well-respected members, fosters a welcoming atmosphere that makes shoppers feel like part of a family. Many reviews highlight the staff's honesty and competence, instilling trust in their services, especially for bike maintenance and purchases. Customers appreciate the high-quality bikes offered, noting a significant difference compared to lower-end options. The store is particularly recommended for those interested in mountain biking, with staff ready to assist in selecting the right gear and accessories. Overall, The Outside Store is celebrated for its outstanding customer service, expert guidance, and a genuine commitment to ensuring that every customer leaves satisfied and excited about their purchase. Those who visit often become lifelong customers, reflecting the store's dedication to building lasting relationships with the community.
The staff here are always so friendly and welcoming! I can ask a million questions about anything and no one ever makes me feel like a pain in the butt, haha. Solid range of products, too.
Thanks for being a fun store to visit! 🙌
June 2025
Great bicycle service. We came on a rainy day and the mechanic let us in early to get out of the weather. As we were bike touring, they gave us great advice about what to do, where to stay and where to ride. They also found some hard to find issues with our bikes and got us on our way. We could not be more grateful to have... read full comment
March 2025
Friendly, knowledgeable, and great pricing, stands by their product. My preferred adventure store in Sudbury.
