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October 2025 by Tony Hayes
We were very impressed with Sai. His honesty and thoroughness was excellent and this has paid off for me. His honesty and gentle forthrightness was welcome and appreciated. Thank you also goes to Taryn who helped work out our deal! She was intuitive and only sold me on what I really wanted. Thank you!
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October 2024 by An V. Truong
sabella Dinardo was fantastic to work with when I bought my truck. She was knowledgeable, attentive, and made the entire process easy and enjoyable. Her professionalism and honesty gave me complete confidence in my decision. Highly recommend her to anyone looking for a dedicated sales advisor!
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October 2024 by XxSkellxX X
I had a great experience working with Clint and Sabrina! They worked very hard to ensure that our deal was efficient and painless.
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October 2024 by Michael Gilmour
I recently traded my vehicle in and purchased a 2021 F-150 from Grimsby Ford. The truck is in excellent condition. The interior looks brand new. I couldn't find a mark or scratch anywhere inside. Marlene was great to deal with. She answered all of my questions that I had and there was fair negotiation. The truck was ready when promised. I have been driving it for a week now and I couldn't be happier with the truck or the experience at Grimsby Ford. Thanks!
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October 2024 by Doug Smith
Wasted all of our times.
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October 2024 by goldy dhillon
great dealership to purchase vehicle. Marlene is the best to give you better deals. All the team is very cooperative and kind. They help me to choose the best option for me. Thanks a lot for such a nice pick up for me .
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October 2024 by ramandeep kaur
We purchased our ford 150 pick up truck and marlene was the one who helped us in every way. She is so nice that she arrange everything in a good price. We went from all the way from brampton just because of Marlene and their staff because they all are so kind people who gave us better deal. Even she reply for our concerns as well after purchasing the truck. All the team thank you a lot.
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October 2024 by Scott Hooper
I Recently bought a 2024 Maverick XLT/Lux Hybrid with Rob. This is the second vehicle I've bought from this dealer and both times I have found the prices to be very competitive and the sales team are honest - I've never felt pressured or upsold into products or packages I didn't want.
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October 2024 by Niagara Area Jeep Club
Great customer service.
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October 2024 by Dan MacDonald
Had a great experience dealing with Clinton Heidman in Sales at Grimsby Ford when buying my new F150 this summer. I have bought many new vehicles in the past (so have a good feel for the process and things to watch out for). Clint was fair, honest, friendly and caring. Found him easy to deal with through the process. I highly recommend him for purchases. Dan
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October 2024 by Shane
I recently purchased a vehicle from Kiaya. The process was quick and efficient. Thank you for providing a great experience.
Unfortunately at about 1500km the vehicle began experiencing an issue. Unsure and frustrated on what to do next, I contacted the dealership. They handled the issue tremendously well.
Al Robertson was able to resolve the issue for me. He went above and beyond what a normal dealership would of done. Thank you again Al!
I look forward to dealing with them again on the next vehicle purchase.
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October 2024 by Ashley Kulchycki
My partner and I had a very positive experience working with Marlene to purchase our new vehicle. She was knowledgeable, patient, and quick to reply to questions. Marlene understood that this was a big decision for us; she respected our space and treated us like people, not just a sale. Taryn handled our finances and was also a pleasure to work with. The whole experience at Grimsby Ford put us at ease. Thank you, Marlene for all your help and getting us into a new Ford!
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October 2024 by Steve Gulley
Service department went above and beyond.
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September 2024 by Dana Weistra
My experience at Grimsby Ford was amazing. My sales representative Clint Heidman was professional, experienced. I will definitely be returning next time I need a vehicle.
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September 2024 by Baba Yaga
If you want to get the worst experience from beginning to the end of your lease, pick Rob F. as your sales person. My lease was due in September I had to bring the truck for an inspection from far. I left him so many messages and he NEVER returned my calls. He is Very unprofessional and rude person. I ended up giving my truck to another dealership. Also he promised to give me full tank of the gas at the day of my purchase and ended up giving me gas for 50$. Very cheap as well
