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January 2025 by Shawn D.
Beware of shady dealer. They will pinch every penny out of you and sell you a lemon! 1. Promised to service my car fully then neglected to change the oil which has caused multiple issues since purchase and continue on to this day. 3. TPMS that was installed still giving me false readings. First noticed on my drive home from picking up the vehicle. 2. Used the cheapest brakes possible which squeak very loudly. 3. Promised to put on new tires but looking at my records the tires were not changed even though it is written here on my bill of sale which is a legal binding contract no matter the time period. 1 star since my sales person was actually nice. My recommendation is to shop elsewhere!
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October 2024 by Sherri-Anne Thomas
This was my second purchase from Grimsby Kia.....a 10 year span. Geovany was awesome to deal with from the deal to after sales. I cannot say enough of how helpful he was. And not to leave Rudy out either....Rudy is also awesome to deal with in Service.
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October 2024 by glen mcdonald
Great service bought a second vehicle here. Kyle was very accommodating.looked after our needs.
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October 2024 by Whatareuduing
I did not purchase my Kia at Grimsby KIA but have had my Kia serviced there. This place is extremely well organized and professional. They have amazing customer relations skills and I would definitely consider this location for my next Kia purchase. They are at an easy to access location just off the highway.
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October 2024 by Maxamelia Hanna
Great people very helpful went out of there way to help us even though they weren't getting a sale that day
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October 2024 by Alex Normandeau
I had a great experience purchasing my first car with Grimsby Kia and more specifically Geovany (Sales Associate). I will definitely be checking their website in the future when the time comes to purchase a new vehicle ?
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October 2024 by Amberlynn Radke
Recently went here after my old car was lost in an an accident. Geovany and Mark were fantastic at getting me back on the road with a great deal on a car i've wanted since childhood. Fantastic customer service and i couldn't be happier
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October 2024 by Mouhsine
I just picked my new Kia Sportage from Grimsby Kia, and the service provided by Geo was outstanding. From the beginning, he was professional, clear, and approachable, walking me through the entire process without any stress.
On the day of delivery, Geo explained every feature of the car thoroughly and made sure I was confident in how everything worked. His attention to detail and patience made the experience smooth and enjoyable.
Overall, an excellent buying experience at Grimsby Kia, and I highly recommend Geo if you’re looking for a seamless car purchase.
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October 2024 by Jesse Jongma
I just recently purchased a car, Geo was really accommodating and informative, and the rest of the staff was helpful and friendly as well.
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October 2024 by Robin L
I had a fantastic experience with Gio at Kia. After shopping around for the right car, Gio stood out for his patience, welcoming demeanor, and outstanding service. He made the process smooth and enjoyable, making him the most favorable person I've encountered in my search. Highly recommend working with him!
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October 2024 by Carlos Constantino
Bought our Kia Forte from GeoVanny. Was a pleasure to deal with! Will buy from him again! Thanks for the great Experience Geo!
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October 2024 by Evan Tunstall
Kyle McCarthy was extremely pleasant to work with. He makes sure his customers are happy first and foremost! There were a few minor paint chips, he made sure they were sorted out before picking up the vehicle along with a very thorough detail of the exterior and interior. We got a wicked deal on a work truck to add to the fleet and couldn’t be happier with the service provided at Kia Grimsby. Thanks again to both Kyle’s for facilitating this for us!
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October 2024 by Rob Bednarek
I had the best customer service experience at Grimsby Kia, sales gave me a good deal and they are the only Kia dealership in Ontario that didn’t damage my kia stinger “rocker panels”.
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September 2024 by Aniruddh Prajapati
I recently visited the Kia dealership in Grimsby because my car's engine was making a knocking sound. After going to several other places and getting misled with incorrect diagnoses, I was relieved to find the exceptional service at this dealership.
Clint, from the service department, was a true professional. He handled my case with the utmost transparency and made it a top priority to get to the bottom of the issue. His dedication and clear communication made all the difference.
Thanks to Clint, I finally got an accurate diagnosis, and my car is running smoothly again. I really appreciate his hard work and wish him all the best. If you're looking for trustworthy service, I highly recommend visiting this dealership!
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September 2024 by Lee Griffin
EDIT****. BELOW was my buying experience. Now 4 years later I can't say the same thing. I recently went in with an air leak. I pay for them to diagnose my turbo. They took my $150. Told me the turbo was great and sure enough it wasn't and it blew up on me so either they don't know anything about their own cars or they just didn't want to do the job and they still took my money so I would go up to Hamilton Hyundai ..............After picking up a gorgeous 15 optima sx turbo August 2020.. I ve been doing all oil changes there, lucky for me it has not needed any other maintenance so far.... i have had great experiences!... Rudy, the asst. service manager is very friendly and always listens.. And gets back to me with in the hour with any questions i have...
I recommend this dealership only because my after experience has been excellent and that is what really matters to me.. Every dealership is sweet as pie when you re buying a car... Its the after care that counts.
