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October 2024 by Mark & Andrea Penner
Bill and the Collision Repair Team were excellent to work with after being involved in a minor car accident. The communication was excellent. The body work was top notch. We highly recommend Bill and the Collision Repair Team.
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October 2024 by Calvin Pitts
They did a great job. Set everything up for me
Car rental pickup and drop-off
Very friendly employee
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October 2024 by N
I had an amazing experience at Performance Collision Grimsby! Kasandra and Robert went above and beyond to make sure my car repair process was smooth and stress free. Kasandra was incredibly helpful from the start, explaining everything I needed to know and making sure I felt confident in their work. Robert and the body shop team handled my vehicle with great care, and the repair was done flawlessly – my car looks brand new! A big thank you to the body shop team for their dedication and hard work.
If you’re looking for great service with people who truly care, Performance Collision Grimsby is the place to go!
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October 2024 by Joan Kearns
Bill was super fantastic in understanding my concerns with the side shades on my new 2024 Tuscon car. One flew off in a high wind storm! In quickly checking the other shades he diagnosed that none were put on correctly originally and agreed with me to remove them all for safety reasons (and my preferred request). Also did a great job touching up a scratch on a door handle from time of purchase.
Bill took my car to the body shop immediately to work on the removal of the side shades without me having an appointment there. Im sure he had other planned work to do!! Safety "on the road" and for myself driving the vehicle was treated with the utmost urgency and respect ! Because they were not installed correctly and safely, he removed the 3 others, including all the sticky residue, buffed all the chrome and washed my entire vehicle at no charge to me !!! I left the shop a very happy and no more worried customer. THANK YOU !!
What a SUPERIOR body shop and expert service Bill....you went above & beyond for me! You are a true gem with service, your trade skills, professionalism and understanding...
You are extrordinary in this day & age!! PREMIER SERVICE AND AMAZING ATTITUDE & SMILE Bill.
Can't thank you enough.
Would highly recommend Performance Collision Grimsby for any "bumps & scrapes etc" with your vehicle. Worth the drive wherever you're coming from ! 100 ?
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October 2024 by Adrian Apong
These people give old school customer service. Polite and accommodating. They did a fantastic repair on my car after someone hit my car. Service topped off with a wash and an interior vacuuming. I will take my car here again if I ever need it!
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October 2024 by Lesley Timbol
Having scraped the side door of my car thanks to a small underground parking spot, I brought my beloved car to PCG. Not only did they match my paint colour perfectly and you couldn't tell it was ever damaged, but I was pleasantly surprised to notice they cleaned the interior of my car!
And I want to give a special shout out to Kasie for making the entire experience of what to expect, staying on top of all the details, and keeping me in the loop on the progress of the work.
I highly recommend this place and wouldn't hesitate to return if needed. Huge thanks !!!
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October 2024 by Joyce O'brien
I would give Performance 5 stars for the great work they did on
my vehicle. There was a problem with getting parts and they called weekly to let me know the update on parts and when I would get my car back. They were very courteous and answered all my questions. I would highly recommend them.
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October 2024 by Darren Glowacki
Great place with exceptional customer service. They spent hours with my insurance provider to sort out the details and adjustment. I received a new bumper and the paint (special order OEM) matched perfectly!
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October 2024 by Julian Husbands
I had a great experience with Performance Collison Grimsby. Unfortunately, I was rear ended, I told CAA (my car insurance) that I wanted Performance Auto to fix my vehicle. Robert at Performance Collison was super helpful and kept me informed on how they would make my vehicle look brand new again. When I received my vehicle after it was fixed my vehicle bumper looked as if no one rear ended me.
Kassi was a great help in ensuring that I got a car rental while my vehicle was getting fixed which was extremely helpful.
I thank the men and women at Performance Auto for getting my car back on the road as soon as possible.
I greatly appreciate it!
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October 2024 by Alexa Reinink
I expected to receive my vehicle back with just the work required from a back end crash. Got it back and the inside was cleaned (I only quickly removed car seats, not the crumbs!), my headlights were even polished and looking new again. Great communication from their team, and the whole process including arranging my rental car flowed smoothly. Very happy with my experience here
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October 2024 by Paul Ufnalski
I got sideswiped in my brand new Subaru Forester. I brought it over to Performance Collision in Grimsby to have it assessed, and ultimately repaired, as they are a top tier five star certified collision repair facility - certified by many automotive manufacturers...
From start to finish, the process was painless and super convenient to deal with. The staff at Performance Collision took care of absolutely everything and all I had to do was pick up my car when it was done. Throughout the repair process, I was constantly updated on the progress weekly just to let me know how it's going, and they're still waiting for this part and that part etc, and I was more than welcome to come by anytime and check out the progress on my car. They also went out of their way to fight with my insurance company on my behalf when insurance wanted them to do a half-ass job just to get my car out of there as quickly as possible. But Performance made sure my car wasn't going to be half-assed and put insurance in their place.
My car looks amazing! Just like the day I bought it, and it wouldn't be possible without the skilled people working at Performance Collision Grimsby.
Thank you Performance Collision Grimsby for making my smashed brand new Forester look brand new again.
You people get an 11/10 from me.
Very highly recommended.
Amazing experience.
Don't even bother taking your car anywhere else, trust me! And I have trust issues when it comes to having my car touched.
Thanks Performance Collision!
Paul ❤️
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September 2024 by Maha Shehadeh
Throughout the repair experience, Beginning to end the staff were very helpful from getting the necessary paperwork completed, to arranging for a car rental. I was kept up to date on the progress of the repairs.
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August 2024 by Stephen Wetmore
I had booked my first oil change with my new car at the dealership as I had questions I wanted to ask. The weekend before my scheduled visit, I collided with an animal coming home from work at 2am. The damage was notable and I was upset this happened with my new car. During the visit I was approached by a service assistant who told me that Grimsby Hyundai has a body shop and that I can meet with Krista right now if I would like, which I did of course. Krista called my insurance company immediately, had the case assigned to Grimsby Hyundai and had me in a rental car all within 45 minutes. Incredible! My repair was done quickly and with the expertise only an experienced, caring dealership can provide. The parts all color match and are warrantied as well. That's customer service at it's best. Thank you Grimsby Hyundai and team. You're the best.
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August 2024 by Brianna Sevigny
My parked car was hit on 06/28, brough my car in to get an estimate on repairs. Spoke with Kassie about the estimate, she was extremely kind and understanding of the situation. Wrote me 2 preliminary estimates one for replacing the qtr panel and one for repairing the qtr panel. She was very quick and the whole process took about 2 hours, though my insurance company ended up totalling the car i highly recommend here for autobody work everybody is super nice and speedy with amazing communication!
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August 2024 by Marianne Buwalda
Zero communication and zero transparency!
