Phelps Homes Ltd
Hours:
166 Main Street West, Grimsby ON L3M 1S3 Hours
About Phelps Homes Ltd
Phelps Homes Ltd. is a reputable builder with over 40 years of experience, known for delivering quality, style, and true craftsmanship. The company prides itself on leadership, community involvement, integrity, and innovation. They specialize in custom homes with industry-leading design, creating places for people to start their lives, raise families, relax, and enjoy their homes for many years. Customer reviews highlight the company's strong commitment to service and quality. Many clients praise the professionalism and responsiveness of staff members like Melissa Ward, who is described as knowledgeable, helpful, and quick to respond. The workmanship of Phelps Homes is often commended, with particular praise for the beautiful home designs and construction quality. Some buyers mention positive experiences with the sales team and the building process, even noting that their homes were built to last and met their expectations. However, there have been some challenges. A few reviews mention delays in closing and incomplete work at the time of move-in, attributed to staffing issues or other circumstances. Despite these issues, the overall sentiment is positive, with some clients expressing confidence that the company has improved recently, as reflected in higher ratings and better experiences. In summary, Phelps Homes Ltd. is known for its quality craftsmanship, beautiful designs, and strong customer service, making it a trusted choice for those seeking a reliable home builder.
Most Recent Reviews
June 2026
Chester at Phelps has been great to work with. He's pleasant, accommodating, and offers creative solutions to house service issues. Thanks Chester
January 2022
Phelps Homes has developed an excellent reputation for the quality and consistency of the services that it provides. Melissa and her team demonstrate a high degree of professionalism and knowledge, both of which serve to produce exceptional results. We take great pride in being Phelps Homes'. Thank you Melissa and the team
January 2022
We brought our first home from Phelps in St Catherines and we are so happy with the way everything was processed from start to finish. Build quality is great, materials are good as well, and they had legitimate reasons if something was delayed. Kudos to Melissa, Jodi and the rest of the team. Keep it up!
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