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April 2023 by Lisa Sheehan
Lovely clothing..... the owner , nothing like I have ever ever experienced in all my life working retail...hence the 1 star
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June 2022 by judy zammit
I was in this store about 4 years ago picked out 3 tops in my size to try on the lady came by took the tops from me and said they will not fit you totally taken by surprise i had a top i loved wanted to buy but after that moment i felt terrible never in my life had i had a sales person say that to me if you cannot hire people with some form of respect than u should not be in business. You know the true form of a business by the people you hire too.
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December 2021 by Mandy Smith
Fabulous selection of clothing and foot wear. Friendly and helpful
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December 2021 by virg
I bought a dress here in June. Wore it a couple of times, then realized it is a "Second". The bias tape is missing on the left arm hole. I took it back today, but was told to leave it with them, and the owner would get back to me. Then I would have to find my way back to Grimsby from Hamilton to discuss the issue. I do not have a car. I choose to not have a car. I cannot expect a friend drive me to Grimsby to accommodate the owner of the store. Perhaps she can respond to this note, and let me know when she plans to be in Hamilton next. We could meet up and she can tell me what she can do to fix the issue.Okay....almost a year has passed, and NO response from the owner.
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December 2020 by Lisa Campbell
This is a fabulous store, and a real find in downtown Grimsby. The owner is a complete delight (I shop there regularly) and give wonderful service. Yes, she is busy because her stores are incredibly popular. And yes, she will give you great service. I highly recommend this place - great clothes and wonderful service!
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December 2020 by Tonya Griffin
I messaged the owner of the store to purchase a pair of pants she had shown on Facebook. I received no response. In the morning, I messaged again, and was directed to private message the store page, and I would be addressed. So I did, no response. My message was never read.I then brought to the owners attention the lack of customer service, and expressed my disinterest in purchasing any product from her, and received a plethora of excuses as to why she had not responded over 14 hours. (Daytime, no sleep time.) I think your words were... my customers understand that I run 3 stores and am very busy. You should never be too busy for a new customer. Someone should have been watching your social media. In 14 hours, yo7 look at your phone, at least once. As a small business in a pandemic, this should be paramount. The funny part, however, is that when I refused her business, she was so prompt in her responses, and? I was then blocked from her comment thread, as the answers I assume were detrimental to her business, and unflattering for her.Ignoring new customers is detrimental to your business. I am in customer service and own a small business myself. Your excuses don’t work. You ignored me. I was planning on being a new, and frequent customer of your store. Now? You get negative reviews instead, from a disgruntled, almost new customer.
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November 2019 by Anna VM
Great products and variety unfortunately sales person was overbearing and obnoxious. Likely not returning
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November 2019 by Deanine Vandersloot
Good selection,great service. Happy to have this store in Grimsby I have always found things I like here.
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November 2019 by Soren Schreiber-Katz
Love Tous Jours! Great to have this kind of variety of sizes (incl plus, and men’s) and styles in our town. Melissa and her staff give excellent service and won’t let you walk out with something that doesn’t make you look great. Looove the shoe and boot selection!
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November 2018 by Aziyade Jackson
This store is amazing with great clothing and shoes made in Canada and around the world, the service is impeccable and friendly
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November 2018 by Foodie 4life
Very expensive for poorly made materials and outfits. Boots were cheaply made and style was somewhat between what you would wear on a cheap cruise and a night out with your granny. Staff were not very friendly unless of course, you start looking like you are willing to spend $45 on a shirt.
Go elsewhere, this is a small town store that lacks variety and style.
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November 2018 by Henry Silva
Great place for women's fashion at very reasonable prices.
