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June 2023 by Trang Le
Came in last Sunday and the staff were not friendly and helpful to customers. When I came to the lady who is the staff there to ask about prices for stuffs that I chose, she just walked away and told us that another staff will help me to check out. But when we line up, The staff just look at and ignore customer. They let us wait at the wrong line without saying anything until another customer told us. Manager should train staffs about customer services so that customers are happy to shop here.
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April 2023 by Chris Gregory
Busy store but staff are quick to help, especially with returns.
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February 2023 by Carey DaSilva
The service at cash was terrible, the two girls working Feb 6th (sunday) were rude and didn't seem to care about customer service. I bought 3 pairs of jeans that cost over 230.00 and they had a sign buy 1 get 1 for 50% off. People be AWARE of the very SMALL print that says "select styles only" !!! What a joke, I called customer service to tell them their sign is ridiculous and for a company that makes alot of money, they can afford to take 50% off jeans, come spring they will be put in the back and discounted more than that. They offered me 20 % off next purchase, I told them I didn't want it, I will never do business there again.
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December 2022 by Krista Carrigan
Dropped by this location tonight to inquire about an online order that i had placed for in-store pick up that got randomly cancelled. The male associate (I did not catch his name) was so helpful, his whole approach of 'let me check if it's here and if its not we will fix this' was a relief in this hectic busy season. Great service.
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September 2022 by Damāko
Change room floors were disgusting. Couldn't believe the amount of dust and dirt were on those floors.
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April 2022 by Amanda Brown
Alex, Cashier ah9515 in Guelph is amazing - I strolled in with a less than ideal arm full of garments to return and 5 mins left in the store being open - he totally, made my day with his patience, quick wit & assistance. So refreshing, especially after the last 18 months of very limited in-store shopping, to be helped in person by someone as vibrant as him. ????
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May 2021 by Amanda Soutiere
Rude and ignorant manager! Turned her back on me, after raising her voice at me, as I explained (quietly and calmly ) there was no sign indicating where line up BEGAN. Take a breath! All other staff kind and courteous. Aug 26 th 4:00 pm
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June 2020 by Allison Pawliw
Vast selection of jeans in tons of sizes like short and tall.
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June 2020 by Susan Small
Had what I needed and good prices.
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June 2020 by Andrena Lusty
Totally love this store
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June 2020 by Niroshan Udith Bandara
They have great deals for jeans and prices are reasonable too. Service was great.
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June 2019 by Heather Elsley
Sucked. Terrible customer service. 3 times in a row. The 2 employees looked lost . Too bad because they have cool stuff.
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June 2019 by Abhijeet Dhillon
Very helpful and friendly staff. Great clothes, amazing experience overall.
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June 2019 by Pinnacle. Pro
Great friendly service.... My favourite clothing line.Thanks
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June 2019 by Natalie de Vries
Really pricey. Nice clothing but only shopped sales.