-
December 2023 by Devi Aravalli
I recently purchased furniture for my new home at Ashley Home Store in Guelph, ON. The store manager, Fareena, assisted me in finding furniture that met my preferences and accommodated my budget.I highly recommend Ashley Home Store, Guelph, to anyone seeking quality furniture and exceptional customer care. Thank you so much, Fareena, for your outstanding service!
-
November 2023 by sean Power
Such great selection on the Black Friday deals!! Was able to make a choice, have it delivered and saved a few hundred dollars!!
-
November 2023 by Amal Osman
I was very pleased with the service I received from Hafsa. She went above and beyond to help me find the perfect items. I couldn’t be happier.
-
November 2023 by Khaled Alkhaled
The order was sent incomplete last Thursday, and every time I spoke to them, they said that the rest of the parts would arrive tomorrow, and I have not received anything yet. There is a missing model, a seat, and two drawers.
-
November 2023 by Tanya Day
Fareena the manager was very friendly and helpful. We were able to purchase and set up delivery in very short time. Would recommend!
-
November 2023 by Margaret Gray
Peedika was very knowledgeable and very pleasant to deal with. The sofa and loveseat we chose is perfect I can hardly wait to see it in our living room.
-
October 2023 by Vishal Sharma
Had a great experience here. I was assisted by Kawsar. She is very polite, friendly and goes out of the way to help customers.
-
October 2023 by Celia Agar
Can't return a small accessory item to this Ashley store even within just a week. Something about the invoice was already sent to the head office. Really? I have to contact customer care to resolve. Is this a thing now? I was promised a $250 gift Master card by Fareena initially. Again I have to contact customer care myself to register for the gift. The gift registration link was supposedly provided by customer care automatically according to Fareena, but sadly not so. What a nightmare. However, as soon as I contacted customer care, everything resolved quickly. I got my voucher no problem. Thanks customer care.
-
October 2023 by Melissa Lubitz
Kawsar Sadat is the most wonderful salesperson to deal with at Ashley furniture. My husband and I have purchased both a couch and mattress from Kawsar on two different occasions. To say she is lovely is an understatement. She knows her product, immediate to respond to us and follows through constantly. We shop at Ashley just for Kawsar and the outstanding product!
-
October 2023 by Lia S
Kevin and associate on delivery team were so friendly, efficient,and kind, as was the Ashley Store and delivery team. Great thanks to All a blessed purchase myself and daughter absolutely love with a great experience in every aspect ?
-
September 2023 by Andrew Nankivell
Kawsar took care of us wonderfully at the Guelph store. Great recommendations and identified items we had not seen that we ended up buying. Great prices and will, and have dealt with already once again since. Thank you for a positive experience Kawsar!!
-
September 2023 by Ahmed LFAKIR
I had a fantastic purchasing experience with Ashley Guelph; this is the minimum to say about my Sofa purchasing.All the team was helping me like a family member. They are excellent listeners and advisers; for real, all they look for is to give you the best experience so you can be delighted, and when I say totally, I mean it.The prices are very fair. I'm a newcomer, and even for me, they were better than the competitors.Special thanks to Fareena, Anthony, Kawsar and all the team.Thank you, Kawsar, for always being kind to my kids and playing wth them! I appreciate.I highly advise people to use their Services. I'm not doing commercials for them; it's just the reality.
-
August 2023 by Gary Brady
The app that follows the drivers progress is awesome. The drivers were very polite and took care in unloading our furniture. Great job.
-
August 2023 by Robert Wagner
We bought a dining room set at Ashley Home store in Guelph. The sales staff was polite but the office phone doesn't work, we had to contact the sales staff on their prive cell phone at home or elsewhere, strange. The delivery was on time and well organized but when the table was set up, the delivery staff notice that a hinge was ripped of the base board of tabel butterfly extension table. He took a picture and recommeded to open a new furniture claim ticket, which we did. A few days later the Dufresne Group Customer Service replied and said "We now believe that this support ticket is resolved." This is hard to believe, you pay for new furniture and reveive damaged furniture and that is okay? Also some chairs had slpinters at the back.
-
July 2023 by Devon Mantler
Great fast service with quality product at a great price! I have bought all my furniture from this location for various houses and would highly recommend
